I’m running two different entities on one FreePBX system. I have two different Inbound Trunks pointing to 2 different IVRs and everything is working as expected on the Inbound side. Now I would like to be able to make outgoing calls but need to be able to tell the system which Outbound Route to use each time.
So I’m figuring that there will be a default kind of catch all Outbound Route, which if you just pickup the phone and dial the call will go through Outbound Route 1 for example.
Now I need to be able to tell the system to choose Outbound Route 2, when I want to dial out from Company 2. I’ve been reading about this and surprisingly there is not any obvious way to do this. I figured to have a choice of putting 2 extensions on each phone and Line 1 would be for Outbound Route 1 and Line 2 would be for Outbound Route 2. But I can’t seem to figure out how to do this!!!
The other option I think would be to setup Outbound Route 2 so that if you dial 9 and then the number, then the system would smartly know to choose Outbound Route 2 for that call.
Sorry for the long description but can anyone tell me which way is possible and how I would go about accomplishing this?