Help setting up Call Parking buttons on phones

[aboggs (Adam Boggs)]

We have a mix of Polycom VVX411’s and Cisco SPA504 IP phones.

I would like to create 2 parking bins on each phone.
Press the button once to park a call on that buttons. Then have that buttons show busy when a call is parked. Then press the button on another phone to retrieve that parked call.

Any help would be appreciated.
-Adam

[wmoon (Walter Moon)]

Are you using FreePBX’s Endpoint Manager to configure these phones? I don’t think it’s required, but it will make a difference on how you configure your BLF keys. If you’re manually configuring your devices, there will be some differences with how the keys are set up on your Polycom vs the Cisco. Here’s an old post where a Yealink was used:

Park / BLF Yeahlink T28P

Hello All, I’m having an issue utilizing some of the fixed line buttons to act like an old school “Line” button. This is where you had someone on hold on “Line” 3 and the person on the other side of the office pressed line 3 and got the call. If I program 2 phones with a type of “call park”, then assign the value 71, On phone 1, I get the caller put on hold, then from phone 2, I immediately see line 71 blinking, so far so good, now the problem is you click the 71 button on the 2nd phone an…

There were a couple different methods described in the thread, but they’re talking about a similar set up based on what you’re trying to accomplish. If you are not already familiar with the process, I think the first thing to take care of would be to figure out how to configure speed dial keys on those phones. Once that is known, try setting one to a parking lot number.