New FreePBX user, thanks in advance… Setting up a few GXP2170 phones and ran into some interesting behavior regarding call park. This seems to be an issue with the phone configuration as call parking on the PBX is working as expected when doing a transfer to 70.
Goal: Have 2 BLF keys (Call Park 1, Call Park 2, etc) that when pressed during a call, will transfer the current call to that slot (without needing a 3rd designated BLF to actually park the call)
If a make a call from one extension to another, the person who made the call is able to press either BLF key and the call is parked in the specified slot. The BLF turns red, and the call can be retrieved by pressing the BLF again. This is as expected.
But, if the phone receiving call tries to do the same thing, both ends of the call get a busy signal.
What’s my phone trying to do here? Is this configuration possible/supported or should I just create a 3rd BLF to transfer the call to 70?