Freepbx - SuiteCRM integration


(Gazzella) #1

Hi all,
sorry, but I didn’t find any solution. I’ve trying to integrate FreePBX with suiteCRM.
I’ve installed CRM Link and followed steps in

https://wiki.freepbx.org/display/FPG/Setup+for+SuiteCRM

I’m not able to must match users from the PBX to SugarCRM/SuiteCRM users, since when I access to Admin > User Management > Edit the user, under the tab CRM I don’t see any user, just NONE.

Why? Do you have any idea? it’s driving me crazy!
Thanks a lot!


CRM Users not populating
(Mac) #2

I am having the same issue. If you haven’t already tried “fwconsole crm -u -f” on your freePBX console, that may help. Originally that was showing me an error it was finding. After resolving that (ssl issue on CRM side) it now succeeds, but I still don’t get users.


(Mac) #3

I found out today that I had added the URL to the hostname to our SuiteCRM, but the full path had a subdirectory in it to get to the root of SuiteCRM. When I added that, and then ran fwconsole crm -u -f as others have suggested, when I went back into FreePBX User Management and edited a user, on the CRM tab the dropdown now had the ability to link users.


#4

Could you please post the solution with the example of the subdirectory that was missing so others with the same issue can try your fix?


(system) closed #5

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