I’m not able to must match users from the PBX to SugarCRM/SuiteCRM users, since when I access to Admin > User Management > Edit the user, under the tab CRM I don’t see any user, just NONE.
Why? Do you have any idea? it’s driving me crazy!
Thanks a lot!
I am having the same issue. If you haven’t already tried “fwconsole crm -u -f” on your freePBX console, that may help. Originally that was showing me an error it was finding. After resolving that (ssl issue on CRM side) it now succeeds, but I still don’t get users.
I found out today that I had added the URL to the hostname to our SuiteCRM, but the full path had a subdirectory in it to get to the root of SuiteCRM. When I added that, and then ran fwconsole crm -u -f as others have suggested, when I went back into FreePBX User Management and edited a user, on the CRM tab the dropdown now had the ability to link users.