FreePBX dashboard displays incorrect data

FreePBX
1

Hi everyone,

I am running FreePBX 13.0.192.14 with Asterisk 13.16.0 on pure CentOS 7 (not distro) and using PJSIP as the only SIP channel driver. I am observing incorrect behaviour of the built-in dashboard “FreePBX Statistics”.

First, trunk / user status is updated too slowly, and this refresh interval is not stable.
For example, I disabled the trunk by blocking a UDP port, and saw in Asterisk that it got down:

ast01*CLI> pjsip show contacts

Contact: <Aor/ContactUri…> <Hash…> <RTT(ms)…>

Contact: XXXXX-PJSIP/sip:XX.XXX.XXX.XXX:XXXX 431db71cbd Unavail 0.000

However, it was still indicated as online in FreePBX dashboard for more than 15 minutes (then I re-enabled it).

Second issue is related to data visualization. Dashboard looks empty like this:

When I hover the mouse over the numbers, the numbers are displayed, but trend lines are missing.

Have you faced such behaviour in FreePBX13 with PJSIP? What should I check / adjust to make the dashboard operational?

Thank you in advance.

2

I am not sue if my issue is the same, but it is similar. I am using pjsip on FreePBX v14 and my issues are that the number of offline users is much to high.

https://issues.freepbx.org/browse/FREEPBX-15103

3

Hi Tony,

Have you tried to switch back to the old chan_sip?
Did this resolve the issue?

4

Oleg, no, i have not tried that, it would be a chore to convert all my extensions.