FreePBX Appliances can't upgrade

Just had my second FreePBX appliance that I tried to upgrade from 13 to 14 and it just stalls at Probing EDD… with a blinking cursor.

Other people have had this example:

Does anyone have any intelligence on why this happens and what the fix may be? The prior system and now this one today I’ve had to totally re-install the FreePBX Distro 13 and then restore the system backup.

I have none of these problems on any freepbx system I build on my own hardware.

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