it just doesn’t work anymore! :’-/
I don’t know where to start. Well I try:
The problems started with adding an pjsip extension with a new incoming route. Some other extensions can’t register anymore. I tried a lot of things, but nothing helped. Then I pulled out my BRI-PCI-Card started the box, shut it down put back the BRI-PCI-Card, started again and now the extensions could register again. After some time, they coudn’t register again (Aastra/Mitel 6737i says “no service”). There seem to be authenticating problems. I deleted the extension, created new ones. It worked again for a few minutes, then again, no possibility to register, even though all the credentials were correct. Some phones of other brands could register.
Now they can register, but as soon as I try to place a call, the phone disconnect from pbx and and says “failed call” but the call is continuing in the background or on the server. The phone automatically disconnects, the freepbx-box doesn’t. Sometimes it works perfect, calls from extensions to extensions or external calls. Also sometimes the calls from outside comes in. But only sometimes.
I haven’t changed anything on the firewall, router. Disabled firewall from freepbx too. Maybe it’s a trunk problem? I got a sip and a dahidi trunk.
I know, you can’t tell me anything with this info, you need the logs. But please, can you tell me where to start finding the problem(s) and which logs you need?
Everything WAS working perfectly and all of a sudden it stopped working. Perhaps it was because of an FreePBX or/and a phone firmware upgrade…
Thanks so much for any help with this.