FOP2 - show CID name prefix?

(Lois Graham) #1

We have CID name prefixes for certain inbound routes. These prefixes (for example "CS: ") appear on the physical phone’s displays but not in the FOP screen when the pop appears for the incoming call. Is there a way to include the prefix in the FOP incoming call screen (i.e. “CS: 888-555-1212”)?

FreePBX 13.0.197
FOP2 2.31.18

Thank you for any advice you can share!

(D E) #2

I wonder if this is linked to my Zulu query??

(Itzik) #3

Where did you set this prefix?

(Lois Graham) #4

It appears on the phone’s display panel (we have Polycom IP331 and VVX250s). It does NOT show up in the FOP screen that pops in the web browser.

(Itzik) #5

Corrected the original question.

Set on the Queue level, inbound route, Set CID module?

(system) closed #6

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.