Follow Me configuration

[JDEC01 (France)]

Hello,

Digging into the past questions, I found this one

Follow-Me settings

Could someone please advise what needes to be done to dial plan to send CID of person calling into the system when I have Follow-Me call me at various extensions. At present it sends trunk DID. It may be that system does this automatically but my PSTN provider does not allow this but if this is not the issue, I would like to receive CID of caller into system. Thanks. Regards Peter

I have a similar config and would like the caller ID to be sent to follow me instead of the trunk number
ie:
ext -->int–>follow me should give ext number and not the trunk number.

Is there a way to do this ?

Thanks

[cynjut (Dave Burgess)]

Maybe.

It depends on your your Caller ID settings are configured and what your provider requires and allows.

POTS/DAHDI connections are seldom allowed to specify the Caller ID setting at all.

Some SIP providers will not let you transmit a call that doesn’t match (one of) the CID on your trunk(s).

There are also settings (trustrpid, for example) that can effect this negatively.

So, like I said, the answer is “maybe”. By default, the system should pass the inbound CID to the outbound call if your settings are correct. There are many things that can thwart that, but it is, by default, the way it should work.

[JDEC01 (France)]

OK, thanks Dave. I will check then with my provider as the settings seem correct.

Cheers !