astrakid
(Andre G)
August 7, 2023, 7:48am
1
hi,
after some issues with freepbx this morning (nonexistent user amdin, see other topic) my ringgroups were not working anymore.
all extensions were available, i could call them individually, but not via ringgroup.
dialparties.agi: Ringgroup confirm is :
dialparties.agi: Methodology of ring is 'ringall'
-- dialparties.agi: Added extension 61 to extension map
-- dialparties.agi: Added extension 62 to extension map
-- dialparties.agi: Added extension 63 to extension map
-- dialparties.agi: Extension 61 cf is disabled
-- dialparties.agi: Extension 62 cf is disabled
-- dialparties.agi: Extension 63 cf is disabled
-- dialparties.agi: Extension 61 do not disturb is disabled
-- dialparties.agi: Extension 62 do not disturb is disabled
-- dialparties.agi: Extension 63 do not disturb is disabled
dialparties.agi: EXTENSION_STATE: 0 (NOT_INUSE)
dialparties.agi: Extension 61 has ExtensionState: 0
-- dialparties.agi: Checking CW and CFB status for extension 61
== dialparties.agi: Discovered PJSIP Endpoint PJSIP/61
-- dialparties.agi: Ended up with real PJSIP Dial string PJSIP/61/sip:[email protected] :1083;transport=TCP
-- dialparties.agi: dbset CALLTRACE/61 to +49151xxxxxxxx
dialparties.agi: EXTENSION_STATE: 0 (NOT_INUSE)
dialparties.agi: Extension 62 has ExtensionState: 0
-- dialparties.agi: Checking CW and CFB status for extension 62
-- dialparties.agi: dbset CALLTRACE/62 to +49151xxxxxxxx
dialparties.agi: EXTENSION_STATE: 0 (NOT_INUSE)
dialparties.agi: Extension 63 has ExtensionState: 0
-- dialparties.agi: Checking CW and CFB status for extension 63
-- dialparties.agi: dbset CALLTRACE/63 to +49151xxxxxxxx
-- dialparties.agi: Filtered ARG3: 61-62-63
the solution was to open the extension in freepbx, submit it wihtout any changes et voila - it works again.
anyway to avoid this behaviour?
regards,
andre
comtech
(Com Tech)
August 7, 2023, 4:18pm
2
Can you explain this further?
Sounds like something similar to this: Freepbx Recovery backup problem pjsip call
Make sure your system is fully updated.
astrakid
(Andre G)
August 7, 2023, 7:28pm
4
yes, in free pbx i edit the affected extensions (all!) one by one and change nothing important and submit it. afterwards the extension can register successfully again.
astrakid
(Andre G)
August 7, 2023, 7:31pm
5
i am on the latest stable parts.
+---------------------+------------+-----------------------------------+-------------+-----------+
| Module | Version | Status | License | Signature |
+---------------------+------------+-----------------------------------+-------------+-----------+
| accountcodepreserve | 16.0.0.1 | Disabled | GPLv2 | Sangoma |
| adv_recovery | | Not Installed (Locally available) | Commercial | Sangoma |
| allowlist | | Not Installed (Locally available) | GPLv3+ | Sangoma |
| amd | | Not Installed (Locally available) | GPLv3+ | Sangoma |
| announcement | 16.0.6 | Enabled | GPLv3+ | Sangoma |
| api | | Not Installed (Locally available) | AGPLv3+ | Sangoma |
| areminder | | Not Installed (Locally available) | Commercial | Sangoma |
| arimanager | 13.0.4 | Disabled | GPLv3+ | Sangoma |
| asterisk-cli | 16.0.8 | Enabled | GPLv3+ | Sangoma |
| asteriskinfo | | Not Installed (Locally available) | GPLv3+ | Sangoma |
| backup | 16.0.67 | Enabled | GPLv3+ | Sangoma |
| blacklist | 16.0.20 | Enabled | GPLv3+ | Sangoma |
| broadcast | | Not Installed (Locally available) | Commercial | Sangoma |
| builtin | | Enabled | | Unsigned |
| bulkhandler | 16.0.16 | Enabled | GPLv3+ | Sangoma |
| calendar | 16.0.27 | Enabled | GPLv3+ | Sangoma |
| callaccounting | | Not Installed (Locally available) | Commercial+ | Sangoma |
| callback | 16.0.4 | Enabled | GPLv3+ | Sangoma |
| callerid | | Not Installed (Locally available) | Commercial | Sangoma |
| callforward | 16.0.5 | Enabled | AGPLv3+ | Sangoma |
| calllimit | | Not Installed (Locally available) | Commercial | Sangoma |
| callrecording | 16.0.20 | Enabled | AGPLv3+ | Sangoma |
| callwaiting | 16.0.5 | Enabled | GPLv3+ | Sangoma |
| cdr | 16.0.38 | Enabled | GPLv3+ | Sangoma |
| cel | 16.0.16 | Enabled | GPLv3+ | Sangoma |
| certman | 16.0.29 | Enabled | AGPLv3+ | Sangoma |
| cidlookup | 16.0.15 | Enabled | GPLv3+ | Sangoma |
| cloudmigration | | Not Installed (Locally available) | Commercial | Sangoma |
| conferences | 16.0.9 | Disabled | GPLv3+ | Sangoma |
| conferencespro | | Not Installed (Locally available) | Commercial | Sangoma |
| configedit | 16.0.5 | Enabled | AGPLv3+ | Sangoma |
| contactmanager | 16.0.23 | Enabled | GPLv3+ | Sangoma |
| core | 16.0.68.20 | Enabled | GPLv3+ | Sangoma |
| cos | | Not Installed (Locally available) | Commercial | Sangoma |
| customappsreg | 16.0.5 | Enabled | GPLv3+ | Sangoma |
| cxpanel | 15.0.4 | Disabled | GPLv3 | Sangoma |
| dahdiconfig | | Not Installed (Locally available) | GPLv3+ | Sangoma |
| dashboard | 16.0.17 | Enabled | AGPLv3+ | Sangoma |
| daynight | 16.0.3 | Enabled | GPLv3+ | Sangoma |
| dictate | 13.0.5 | Disabled | GPLv3+ | Sangoma |
| directory | 13.0.19.12 | Disabled | GPLv3+ | Sangoma |
| disa | 13.0.6.12 | Disabled | AGPLv3+ | Sangoma |
| donotdisturb | 16.0.3 | Enabled | GPLv3+ | Sangoma |
| dynroute | | Not Installed (Locally available) | GPLv3+ | Sangoma |
| endpoint | | Not Installed (Locally available) | Commercial | Sangoma |
| extensionroutes | | Not Installed (Locally available) | Commercial | Sangoma |
| extensionsettings | | Not Installed (Locally available) | GPLv3+ | Sangoma |
| fax | 16.0.13 | Enabled | GPLv3+ | Sangoma |
| faxpro | | Not Installed (Locally available) | Commercial | Sangoma |
| featurecodeadmin | 16.0.11 | Enabled | GPLv3+ | Sangoma |
| filestore | 16.0.16 | Enabled | AGPLv3 | Sangoma |
| findmefollow | 14.0.1.26 | Disabled | GPLv3+ | Sangoma |
| firewall | 16.0.57.6 | Enabled | AGPLv3+ | Sangoma |
| framework | 16.0.40.4 | Enabled | GPLv2+ | Sangoma |
| fw_langpacks | 16.0.1 | Enabled | GPLv3+ | Sangoma |
| hotelwakeup | 14.0.1.6 | Disabled | GPLv2 | Sangoma |
| iaxsettings | 16.0.4 | Enabled | AGPLv3 | Sangoma |
| infoservices | 16.0.2 | Enabled | GPLv2+ | Sangoma |
| iotserver | | Not Installed (Locally available) | Commercial | Sangoma |
| irc | 2.11.0.7 | Disabled | GPLv3+ | Sangoma |
| ivr | 16.0.7 | Enabled | GPLv3+ | Sangoma |
| languages | 16.0.4 | Enabled | GPLv3+ | Sangoma |
| logfiles | 16.0.7 | Enabled | GPLv3+ | Sangoma |
| manager | 16.0.19 | Enabled | GPLv2+ | Sangoma |
| miscapps | 16.0.2 | Enabled | GPLv3+ | Sangoma |
| miscdests | 16.0.1 | Enabled | GPLv3+ | Sangoma |
| missedcall | | Not Installed (Locally available) | GPLv3+ | Sangoma |
| music | 16.0.2 | Enabled | GPLv3+ | Sangoma |
| oracle_connector | | Not Installed (Locally available) | Commercial | Sangoma |
| outcnam | | Not Installed (Locally available) | GPLv3+ | Sangoma |
| outroutemsg | 16.0.1 | Enabled | GPLv3+ | Sangoma |
| paging | 14.0.16.6 | Disabled | GPLv3+ | Sangoma |
| pagingpro | | Not Installed (Locally available) | Commercial | Sangoma |
| parking | 16.0.4 | Enabled | GPLv3+ | Sangoma |
| parkpro | | Not Installed (Locally available) | Commercial | Sangoma |
| pbxmfa | | Not Installed (Locally available) | Commercial+ | Sangoma |
| phonebook | 16.0.3 | Enabled | GPLv3+ | Sangoma |
| phpinfo | 16.0.1 | Enabled | GPLv2+ | Sangoma |
| pinsets | 13.0.13 | Disabled | GPLv3+ | Sangoma |
| pinsetspro | | Not Installed (Locally available) | Commercial | Sangoma |
| pm2 | 16.0.8 | Enabled | AGPLv3+ | Sangoma |
| pms | | Not Installed (Locally available) | Commercial | Sangoma |
| presencestate | 16.0.4 | Enabled | GPLv3+ | Sangoma |
| printextensions | 16.0.8 | Enabled | GPLv3+ | Sangoma |
| queueprio | 16.0.3 | Enabled | GPLv3+ | Sangoma |
| queues | 16.0.26 | Enabled | GPLv2+ | Sangoma |
| queuestats | | Not Installed (Locally available) | Commercial | Sangoma |
| qxact_reports | | Not Installed (Locally available) | Commercial | Sangoma |
| recording_report | | Not Installed (Locally available) | Commercial | Sangoma |
| recordings | 16.0.15 | Enabled | GPLv3+ | Sangoma |
| restapps | | Not Installed (Locally available) | Commercial | Sangoma |
| ringgroups | 16.0.11 | Enabled | GPLv3+ | Sangoma |
| sangomaconnect | | Not Installed (Locally available) | Commercial | Sangoma |
| sangomacrm | | Not Installed (Locally available) | Commercial | Sangoma |
| sangomartapi | | Not Installed (Locally available) | Commercial | Sangoma |
| setcid | 16.0.3 | Enabled | GPLv3+ | Sangoma |
| sipsettings | 16.0.26 | Enabled | AGPLv3+ | Sangoma |
| sipstation | | Not Installed (Locally available) | Commercial | Sangoma |
| sms | | Not Installed (Locally available) | Commercial | Sangoma |
| smsplus | | Not Installed (Locally available) | Commercial | Sangoma |
| soundlang | 16.0.9 | Enabled | GPLv3+ | Sangoma |
| superfecta | 16.0.28 | Enabled | GPLv2+ | Sangoma |
| synologyabb | | Not Installed (Locally available) | GPLv3+ | Sangoma |
| sysadmin | 16.0.36 | Enabled | Commercial | Sangoma |
| timeconditions | 16.0.11 | Enabled | GPLv3+ | Sangoma |
| tts | 16.0.3 | Enabled | GPLv3+ | Sangoma |
| ttsengines | 16.0.3 | Enabled | AGPLv3 | Sangoma |
| ucp | 16.0.38 | Enabled | AGPLv3+ | Sangoma |
| userman | 16.0.44.1 | Enabled | AGPLv3+ | Sangoma |
| vega | | Not Installed (Locally available) | Commercial+ | Sangoma |
| vmblast | 13.0.11 | Disabled | GPLv3+ | Sangoma |
| vmnotify | | Not Installed (Locally available) | Commercial | Sangoma |
| voicemail | 16.0.49 | Enabled | GPLv3+ | Sangoma |
| voicemail_report | | Not Installed (Locally available) | Commercial | Sangoma |
| voipinnovations | | Not Installed (Locally available) | Commercial | Sangoma |
| vqplus | | Not Installed (Locally available) | Commercial | Sangoma |
| weakpasswords | 16.0.1 | Enabled | GPLv3+ | Sangoma |
| webcallback | | Not Installed (Locally available) | Commercial | Sangoma |
| webrtc | 14.0.3.8 | Disabled | GPLv3+ | Sangoma |
| xmpp | 16.0.7 | Enabled | AGPLv3 | Sangoma |
| zulu | | Not Installed (Locally available) | Commercial | Sangoma |
+---------------------+------------+-----------------------------------+-------------+-----------+
comtech
(Com Tech)
August 7, 2023, 7:33pm
6
What kind of endpoints are you registering for these extensions?
astrakid
(Andre G)
August 8, 2023, 7:19am
7
all are pjsip extensions.
comtech
(Com Tech)
August 8, 2023, 3:46pm
8
Do they register to SIP phones? Or is there an intermediary, like a Grandstream?
astrakid
(Andre G)
August 8, 2023, 4:59pm
9
directly to a sipphone (e.g. fanvil x4g).
comtech
(Com Tech)
August 8, 2023, 5:04pm
10
When the calls stop working:
Check to see if the fanvils can still make outgoing calls.
Reports>Asterisk Info>Peers>PJSIP and see if FreePBX still sees the devices connected.
Its a two-way connection, the phone has to see itself registered and the PBX has to see the phone registered. Not often, but I have had some endpoints register to the PBX, but the PBX loses registration with them.
astrakid
(Andre G)
August 14, 2023, 6:22am
11
thxc, i will check the next time the error occurs. currently it is working stable.
system
(system)
Closed
September 13, 2023, 6:22am
12
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