Endpoint Manager and Cisco 79x5 with the 7916 key expansion module

[ryanbohn (Ryan)]

The endpoint manager, which I purchased, doesn’t have the 7916 key expansion module available for the 79x5 phones. How do I go about adding this in so that I can setup lines on the module?

[ryanbohn (Ryan)]

I should note, I’ve already done the base edit to add this to enable the module:

<addOnModules>
   <addOnModule idx="1">
      <deviceType>7916</deviceType>
      <deviceLine>24</deviceLine>
      <loadInformation>B016-1-0-4-2</loadInformation>
   </addOnModule idx="1">
</addOnModules>

But the 79x5 only has x amount of lines to use, I can’t find a way to make it have more lines that the module now allows.

[cynjut (Dave Burgess)]

I’m not aware of the SIP version of the 79xx phones supporting sidecars under any configuration. In SCCP mode, I’ve used this sidecar and I know it’s supported.

Interesting new success with Chan-SCCP-B and SCCP-Manager (both from GitHub)

As many of you know, I’ve proudly been running my home on PIAF Gold for something like 12 years. I ran it on the 32-bit Asterisk 1.8 because, at the time, Chan-SCCP-B needed a 32-bit kernel and my Cisco 7910 phones were not SIP-able. I also had a couple other SCCP-only phones that I wanted to use and play with, so I went with it. After more than a half decade, I added TimeTrex to the server (for a library management package I was working on). A few months ago, I upgraded TimeTrex to the new ve…

If you haven’t already done a lot of work to get that phone working in SIP mode, I’d recommend using Chan-SCCP-B for the sidecar support.

[ryanbohn (Ryan)]

I’ve got the phone working well with sip and freepbx using the endpoint manager. All my call features appear to be good (other then maybe BLF). Once i added the addonmodules code using the base edit (as noted before), the add on module (sidecar) lights up and comes online.

The only problem is when i go to add lines to that phone for that template, endpoint manager shows my phone (7965) as only having 6 lines to setup. The add on module adds 24 more lines, and they are identical to the setup for those other 6 lines. I could go and edit the xml config file for the phone, copy/paste the line 6 entry and make it line 7 and it will show on the sidecar, but when i rebuild the config from endpoint manager, it will not persist.

Is there a way to edit the template for a phone to add more lines? That’s really all it needs.

[cynjut (Dave Burgess)]

Since I don’t use the Cisco phones in SIP mode, I wouldn’t be able to tell you. I know that the SCCP Manager has a 7916 module built in that I know works in SCCP mode. I’m not sure how you’d extend that using SIP and the OSS Extension Manager.

[ryanbohn (Ryan)]

Since i have the paid commercial version, does anyone know who do i contact for support and to make a feature request?

[cynjut (Dave Burgess)]

I’d call them or submit a Feature Reqest ticket through “Issues” and ask if it was worthwhile. I’m pretty sure that Commercial EPM’s support for Cisco phones is bare-bones (since I doubt Cisco wants to support FreePBX).

[lgaetz (Lorne Gaetz)]

Confirm your device is supported:
https://wiki.freepbx.org/display/FPG/EPM-Supported+Devices

If it’s supported and you see a bug, open a commercial module support ticket:
https://wiki.freepbx.org/display/FPAS/How+To+Open+A+Support+Ticket