Email issue

FreePBX System Administration
1

Hi all
I already added email module and tried to config it by built in SMTP and also External SMTP server, but both don’t work on my Freepbx 16.
Please have a look at the debug log and let me know what did I wrong?
Much appreciated in advance for your time.

Nov 24 12:25:57 mphone1 postfix/pickup[3908]: 0CF65128C5C8: uid=999 from=
Nov 24 12:25:57 mphone1 postfix/cleanup[3968]: 0CF65128C5C8: message-id=[email protected]
Nov 24 12:25:57 mphone1 postfix/qmgr[1508]: 0CF65128C5C8: from=[email protected], size=471, nrcpt=1 (queue active)
Nov 24 12:25:57 mphone1 postfix/smtp[3970]: warning: database /etc/postfix/generic.db is older than source file /etc/postfix/generic
Nov 24 12:25:59 mphone1 postfix/smtp[3970]: 0CF65128C5C8: SASL authentication failed; server smtp.gmail.com[2404:6800:4003:c11::6c] said: 535-5.7.8 Username and Password not accepted. Learn more at?535 5.7.8 Check Gmail through other email platforms - Gmail Help g74-20020a62524d000000b0056abff42a8bsm13293045pfb.69 - gsmtp
Nov 24 12:26:02 mphone1 postfix/smtp[3970]: 0CF65128C5C8: to=[email protected], relay=smtp.gmail.com[142.251.12.108]:587, delay=5.8, delays=0.11/0.2/5.5/0, dsn=4.7.8, status=deferred (SASL authentication failed; server smtp.gmail.com[142.251.12.108] said: 535-5.7.8 Username and Password not accepted. Learn more at?535 5.7.8 Check Gmail through other email platforms - Gmail Help n5-20020a63f805000000b0046f1cbd2631sm2503pgh.50 - gsmtp)
Nov 24 12:26:04 mphone1 postfix/postsuper[4015]: Deleted: 3 messages
Nov 24 12:26:07 mphone1 postfix/pickup[3908]: D42351254395: uid=0 from=[email protected]
Nov 24 12:26:07 mphone1 postfix/cleanup[3968]: D42351254395: message-id=[email protected]
Nov 24 12:26:07 mphone1 postfix/qmgr[1508]: D42351254395: from=[email protected], size=521, nrcpt=1 (queue active)
Nov 24 12:26:07 mphone1 postfix/pickup[3908]: D94681255995: uid=0 from=[email protected]
Nov 24 12:26:07 mphone1 postfix/cleanup[3968]: D94681255995: message-id=[email protected]
Nov 24 12:26:07 mphone1 postfix/qmgr[1508]: D94681255995: from=[email protected], size=519, nrcpt=1 (queue active)
Nov 24 12:26:07 mphone1 postfix/smtp[4047]: warning: database /etc/postfix/generic.db is older than source file /etc/postfix/generic
Nov 24 12:26:07 mphone1 postfix/pickup[3908]: E09231255997: uid=0 from=[email protected]
Nov 24 12:26:07 mphone1 postfix/cleanup[3968]: E09231255997: message-id=[email protected]
Nov 24 12:26:07 mphone1 postfix/qmgr[1508]: E09231255997: from=[email protected], size=521, nrcpt=1 (queue active)
Nov 24 12:26:07 mphone1 postfix/smtp[4062]: warning: database /etc/postfix/generic.db is older than source file /etc/postfix/generic
Nov 24 12:26:07 mphone1 postfix/pickup[3908]: E7981128C5C8: uid=0 from=[email protected]
Nov 24 12:26:07 mphone1 postfix/cleanup[3968]: E7981128C5C8: message-id=[email protected]
Nov 24 12:26:07 mphone1 postfix/qmgr[1508]: E7981128C5C8: from=[email protected], size=521, nrcpt=1 (queue active)
Nov 24 12:26:07 mphone1 postfix/smtp[4077]: warning: database /etc/postfix/generic.db is older than source file /etc/postfix/generic
Nov 24 12:26:07 mphone1 postfix/pickup[3908]: EEAFF128C5CA: uid=0 from=[email protected]
Nov 24 12:26:07 mphone1 postfix/cleanup[3968]: EEAFF128C5CA: message-id=[email protected]
Nov 24 12:26:07 mphone1 postfix/qmgr[1508]: EEAFF128C5CA: from=[email protected], size=521, nrcpt=1 (queue active)
Nov 24 12:26:07 mphone1 postfix/smtp[4089]: warning: database /etc/postfix/generic.db is older than source file /etc/postfix/generic
Nov 24 12:26:10 mphone1 postfix/smtp[4062]: E09231255997: SASL authentication failed; server smtp.gmail.com[2404:6800:4003:c11::6c] said: 535-5.7.8 Username and Password not accepted. Learn more at?535 5.7.8 Check Gmail through other email platforms - Gmail Help 12-20020a170902c20c00b00172f6726d8esm14745704pll.277 - gsmtp
Nov 24 12:26:10 mphone1 postfix/smtp[4047]: D94681255995: SASL authentication failed; server smtp.gmail.com[2404:6800:4003:c11::6c] said: 535-5.7.8 Username and Password not accepted. Learn more at?535 5.7.8 Check Gmail through other email platforms - Gmail Help z10-20020a170903018a00b00186b945c0d1sm15171944plg.2 - gsmtp
Nov 24 12:26:10 mphone1 postfix/smtp[3970]: D42351254395: SASL authentication failed; server smtp.gmail.com[2404:6800:4003:c11::6c] said: 535-5.7.8 Username and Password not accepted. Learn more at?535 5.7.8 Check Gmail through other email platforms - Gmail Help a14-20020a1709027e4e00b00186a6b6350esm14814393pln.268 - gsmtp
Nov 24 12:26:10 mphone1 postfix/smtp[4077]: E7981128C5C8: SASL authentication failed; server smtp.gmail.com[2404:6800:4003:c11::6c] said: 535-5.7.8 Username and Password not accepted. Learn more at?535 5.7.8 Check Gmail through other email platforms - Gmail Help f1-20020a170902ce8100b0017f592a7eccsm14983645plg.298 - gsmtp
Nov 24 12:26:11 mphone1 postfix/smtp[4089]: EEAFF128C5CA: SASL authentication failed; server smtp.gmail.com[142.251.12.109] said: 535-5.7.8 Username and Password not accepted. Learn more at?535 5.7.8 Check Gmail through other email platforms - Gmail Help b8-20020a17090a6e0800b002130ad34d24sm2064011pjk.4 - gsmtp
Nov 24 12:26:12 mphone1 postfix/smtp[4062]: E09231255997: to=[email protected], relay=smtp.gmail.com[142.251.12.108]:587, delay=4.7, delays=0.01/0.01/4.7/0, dsn=4.7.8, status=deferred (SASL authentication failed; server smtp.gmail.com[142.251.12.108] said: 535-5.7.8 Username and Password not accepted. Learn more at?535 5.7.8 Check Gmail through other email platforms - Gmail Help s1-20020a170902c64100b00188f0c641easm14731682pls.225 - gsmtp)
Nov 24 12:26:12 mphone1 postfix/smtp[4047]: D94681255995: to=[email protected], relay=smtp.gmail.com[142.251.12.109]:587, delay=4.8, delays=0.01/0.01/4.7/0, dsn=4.7.8, status=deferred (SASL authentication failed; server smtp.gmail.com[142.251.12.109] said: 535-5.7.8 Username and Password not accepted. Learn more at?535 5.7.8 Check Gmail through other email platforms - Gmail Help j3-20020a170902da8300b001867fb4056asm3765170plx.32 - gsmtp)
Nov 24 12:26:12 mphone1 postfix/smtp[3970]: D42351254395: to=[email protected], relay=smtp.gmail.com[142.251.12.108]:587, delay=4.9, delays=0.01/0/4.9/0, dsn=4.7.8, status=deferred (SASL authentication failed; server smtp.gmail.com[142.251.12.108] said: 535-5.7.8 Username and Password not accepted. Learn more at?535 5.7.8 Check Gmail through other email platforms - Gmail Help i6-20020a170902c94600b00172e19c5f8bsm15108765pla.168 - gsmtp)
Nov 24 12:26:12 mphone1 postfix/smtp[4077]: E7981128C5C8: to=[email protected], relay=smtp.gmail.com[142.251.12.108]:587, delay=4.9, delays=0.01/0.01/4.9/0, dsn=4.7.8, status=deferred (SASL authentication failed; server smtp.gmail.com[142.251.12.108] said: 535-5.7.8 Username and Password not accepted. Learn more at?535 5.7.8 Check Gmail through other email platforms - Gmail Help b7-20020a170902d50700b0017c37a5a2fdsm15002179plg.216 - gsmtp)
Nov 24 12:26:13 mphone1 postfix/smtp[4089]: EEAFF128C5CA: to=[email protected], relay=smtp.gmail.com[2404:6800:4003:c11::6c]:587, delay=5.7, delays=0.01/0.01/5.6/0, dsn=4.7.8, status=deferred (SASL authentication failed; server smtp.gmail.com[2404:6800:4003:c11::6c] said: 535-5.7.8 Username and Password not accepted. Learn more at?535 5.7.8 Check Gmail through other email platforms - Gmail Help t7-20020a17090a6a0700b00208c58d5a0esm2021200pjj.40 - gsmtp)
Nov 24 12:27:26 mphone1 postfix/pickup[3908]: 8284D128C5CC: uid=999 from=
Nov 24 12:27:26 mphone1 postfix/cleanup[3968]: 8284D128C5CC: message-id=[email protected]
Nov 24 12:27:26 mphone1 postfix/qmgr[1508]: 8284D128C5CC: from=[email protected], size=471, nrcpt=1 (queue active)
Nov 24 12:27:26 mphone1 postfix/error[4420]: 8284D128C5CC: to=[email protected], relay=none, delay=0.01, delays=0/0.01/0/0, dsn=4.7.8, status=deferred (delivery temporarily suspended: SASL authentication failed; server smtp.gmail.com[142.251.12.108] said: 535-5.7.8 Username and Password not accepted. Learn more at?535 5.7.8 Check Gmail through other email platforms - Gmail Help i6-20020a170902c94600b00172e19c5f8bsm15108765pla.168 - gsmtp)

ActivationDNSDDNSEmail SetupProvisioning ProtocolsIntrusion DetectionNetwork SettingsDHCP ServerHostnameNotifications SettingsPacket CapturePower OptionsPort ManagementPnP ConfigurationHTTPS SetupTime ZoneStorageSupportUPS ServerSupport VPNVPN Server

2

Did you ‘postmap’ any changes you made in any config files and then reload postfix?

3

It was not working from the beginning. I have email notifications on my ver13, but from the time that I installed ver16, I couldn’t make it working.
Is there anything that I missed?

4

Apparently, but I can’t tell you what you missed :wink:

5
6

hahaha why? is that secret? come on I know you are the GOD of freepbx

7

Thanks for that, but I already followed this document.
Also mine even doesn’t work with the built-in one, so it might be some issues somewhere :frowning:

8

This is what I have on end of the main.cf in postfix :
Do I need to change anything?:

readme_directory = /usr/share/doc/postfix-2.10.1/README_FILES

smtp_use_tls= yes

smtp_generic_maps = hash:/etc/postfix/generic

smtp_sasl_auth_enable = yes
smtp_sasl_password_maps = hash:/etc/postfix/sasl_passwd
smtp_sasl_security_options = noanonymous
smtp_sasl_type = cyrus
smtp_use_tls = yes
smtp_tls_CAfile = /etc/pki/tls/certs/ca-bundle.crt
relayhost = smtp.gmail.com:587
myhostname = mphone1.andatech.com.au
mydomain = andatech.com.au
myorigin = mphone1.andatech.com.au

9

relayhost = smtp-relay.gmail.com:587

10

Thanks mate for looking at this. I changed it but still seems it doesn’t go through

Nov 24 14:05:43 mphone1 postfix/pickup[30354]: 220A01254395: uid=999 from=
Nov 24 14:05:43 mphone1 postfix/cleanup[30360]: 220A01254395: message-id=[email protected]
Nov 24 14:05:43 mphone1 postfix/qmgr[30355]: 220A01254395: from=[email protected], size=471, nrcpt=1 (queue active)
Nov 24 14:05:45 mphone1 postfix/smtp[30357]: 220A01254395: to=[email protected], relay=smtp-relay.gmail.com[2404:6800:4003:c04::1c]:587, delay=2.8, delays=0/0/2.5/0.32, dsn=5.7.1, status=bounced (host smtp-relay.gmail.com[2404:6800:4003:c04::1c] said: 550-5.7.1 Invalid credentials for relay [2401:c080:2000:2362:5400:4ff:fe1d:9b07] 550-5.7.1 . The IP address you’ve registered in your G Suite SMTP Relay service 550-5.7.1 doesn’t match domain of the account this email is being sent from. If 550-5.7.1 you are trying to relay mail from a domain that isn’t registered 550-5.7.1 under your G Suite account or has empty envelope-from, you must 550-5.7.1 configure your mail server either to use SMTP AUTH to identify the 550-5.7.1 sending domain or to present one of your domain names in the HELO or 550-5.7.1 EHLO command. For more information, please visit 550 5.7.1 SMTP relay service error messages - Google Workspace Admin Help y31-20020a056870b49f00b0013b0f5f6c6csm4799oap.22 - gsmtp (in reply to MAIL FROM command))
Nov 24 14:05:45 mphone1 postfix/smtp[30357]: 220A01254395: lost connection with smtp-relay.gmail.com[2404:6800:4003:c04::1c] while sending RCPT TO
Nov 24 14:05:45 mphone1 postfix/cleanup[30360]: EE3E11255995: message-id=[email protected]
Nov 24 14:05:45 mphone1 postfix/qmgr[30355]: EE3E11255995: from=<>, size=3967, nrcpt=1 (queue active)
Nov 24 14:05:45 mphone1 postfix/bounce[30359]: 220A01254395: sender non-delivery notification: EE3E11255995
Nov 24 14:05:45 mphone1 postfix/qmgr[30355]: 220A01254395: removed
Nov 24 14:05:45 mphone1 postfix/local[32618]: EE3E11255995: to=[email protected], relay=local, delay=0, delays=0/0/0/0, dsn=2.0.0, status=sent (delivered to mailbox)
Nov 24 14:05:45 mphone1 postfix/qmgr[30355]: EE3E11255995: removed

11

I’m guessing that your Gmail account doesn’t allow you to send from the anandtech address. Try sending from a Gmail or other address that you know works with your account.

12

even though when I set it on the built-in smtp, it shows the same error!!

image
image1390×606 43 KB

Also here in the log, it shows that status is bounced, I don’t really get why it’s still trying to use relay=smtp-relay.gmail.com

13

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