Edgewater Edgemarc SBC Survivability best practices?

I’m running into issues with edgemarcs ‘randomly’ no longer communicating with the freepbx server, until rebooted. During one of these events, I disabled two options in the survivability section and everything started working again. The settings in the SBC are based upon recommendations from edgewater support, which I no longer trust to be sure. Even if I did trust their opinion at this point, I no longer have support through them. I would be more interested in the opinions on this forum.
I highlighted the two check boxes that were previously checked:

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