Directory in IVR stopped working

Currently running FreePBX

In the IVR we have set the directory to the # key and was always working. Now when someone presses the # the system hangs up. I tried changing it to a number and still the same issue. Guess it could be related to an update on the system.

How can it be fixed ?

No need to guess, provide a call trace:

Random guess, change your IVR to No-Legacy for Strict Dial Timeout. This was recently pushed out of edge.

Thanks Jared, your random guess was exactly the problem.

So how many more people are going to be updating, since this was finally pushed live, and finding problems because of this poorly thought out IVR change?


Surprise, more issues with this.

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