Digium Phone time out connecting proxy server

Sangoma Hardware Phones
1

Hi Team,

I have Asterisk 11 installed in 2015 and FreePBX 2.211.65 version for that. My Diguim phones are connected with server and were good before few weeks. I update DPMA module with latest version and It’s not connecting to server anymore.
My DPMA Modules in Digium Addons shows

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image964×53 11.1 KB

when I add License purchased from store.digium still that didn’t show register.

I have older version of FreePBX which is not register and not have Deployment ID can this be the cause not registering DPMA?
can anyone help me here?

Thanks,
Pt

3

What does it say?
Asterisk CLI: digium_phones license status

4

How did you update DPMA?

5

OK, Valid product license found

6

first I tried with FreePBX but that didn’t say register so I update from CLI

7

first I tried with FreePBX but that didn’t say register so I update from CLI

8

One of the methods described here?

https://wiki.asterisk.org/wiki/display/DIGIUM/DPMA+Installation

9

yes, from this page only command line method.

10

did you do the right one…64-bit or 32-bit?

11

can you please guide me how to make sure which one i should use 64-bit or 32-bit?

12

Do you know, how to connect to your freePBX server using ssh?

ssh

It’s “uname -m”…

13

yes it says x86_64 for me too.

14

So you have to follow the instructions for 64-bit systems…
“For a RedHat or CentOS 64-bit distro (where a /usr/lib64 path exists), copy the modules to the /usr/lib64 directory instead: …”

15

It’s already late here in Austria (24:00h)…so I have to leave…good luck :wink:

16

copy wget http://downloads.digium.com/pub/register/x86-64/register ?

17

can you help tomorrow please ?

18

of course…but will be late afternoon or evening Vienna time!

19

Actually…you just have to follow the instructions at the asterisk.org link, I posted above…there are special instructions for 64-bit systems. At the end start or reload dpma…

20

the update instructions, not the installation instructions :wink:

21

Hair color un-prevailing, Would it not be appropriate for a Sangoma authority to step in about now?