Ok - It came up here: Current Experience - Hyper-V FreePBX on Azure - General Help - FreePBX Community Forums so I created a free account on both Vultr and Digital Ocean - they seem very similar to me so far - $50.00 credit on Vultr versus a $100 credit on Digital Ocean that has to be used in the first 60 days - if I choose DO, using that up in that time will not be a problem.
Specifically from the other thread about Vultur:
Personally a couple of years ago, Vultr dropped everyone of my Los Angeles servers for hours at a time, they never fessed up or compensated even with un-surmountable evidence. ( I never forgave them, DO gets my business right now)
That is exactly what I am trying to avoid!
But Digital Ocean only has two US Datacenters - New York and San Francisco (I guess you could count Toronto also…) and although each of those locations show 3 “slots”, only 2 are available in NY and only one is available in SF - so lets say I have 50 customers, and I spread them over all three North American Locations - that means 4 data centers, so 12.5 customers per center - not bad.
Also, I am in the middle of Fly-Over Country (New Mexico) so physically, they are all pretty distant from me.
Contrast that with Vultr - If I also include Toronto for them, there are 9 locations in North America for them - that would be 5.5 customers per location.
If I knock Vultr down to just the centers close to me (Dallas, LA, Silicon Valley and Chicago) I still achieve the same dispersal as Digital Ocean but with centers that are closer (=lower ping) to the market I am serving - especially Dallas.
So I think this is a Plus for Vultr.
Vultr also lets me easily set the reverse DNS for my Public IP - DO might be able to do it, but I haven’t found it yet - it’s a little thing, but every little bit counts.
Digital Ocean has the ability to deploy a FreePBX courtesy of Bill Simon. But it’s out of date (can be updated pretty quickly) and it has a weird networking configuration (2 NICS, first NIC with a Public and a Private IP, second NIC with another Private IP and IPV6 enabled on both NICS). The networking was an easy fix also, but Vultr has an actual (recent) ISO of FreePBX to be deployed, so again Vultr comes out better here.
I think what I am really looking for is overall reliability of the solution - things ALWAYS go wrong, but if the incidence is minimized and quickly resolved, it is usually tolerable.
DO was formed in 2011 - Vultr was formed in 2014, so they both have been around for a while.
The pricing seems very similar - especially for what I am doing.
So that is really my question - Neither company is forthcoming with any total uptime statistics (5-9’s would be awesome, but I doubt either company achieves that) so I will have to rely on experiences from other FreePBX’ers.
What has been your experience?