Dial Plan - Dropping extra digits

[cjddraco (Christopher)]

Having issue with dialing out from FreePBX using a full vanity phone number that exceeds 10 digits.

Need Dial plan syntax to drop characters after 10 digits are dialed.

Exaggerated Example: 800MYLONGPHONENUMBER

Need it to drop everything after 800MYLONGP …

[PitzKey (Itzik)]

You can do it with a predial hook

Hooking for fun and income

Despite the frequency with which it arises here in the forum, there is not yet a good resource for learning to use dialplan hooks in FreePBX. This will probably end up in the wiki at some point, but until that happens, here are the broad strokes for leveraging dialplan hooks in FreePBX 14. What is a dialplan hook? A dialplan hook refers to several pre-defined FreePBX contexts that exist solely for users to add their own Asterisk Macros to be run at specific locations in the call flow. They all …

[lgaetz (Lorne Gaetz)]

In this case I would do with a small block of dialplan:

[from-internal-custom]
exten => _1NXXNXXXXXX.,1,NoOp(Entering user defined context from-internal-custom in extensions_custom.conf)
exten => _1NXXNXXXXXX.,n,GoTo(outbound-allroutes,${EXTEN:0:11},1)

exten => _NXXNXXXXXX.,1,NoOp(Entering user defined context from-internal-custom in extensions_custom.conf)
exten => _NXXNXXXXXX.,n,GoTo(outbound-allroutes,${EXTEN:0:10},1)

didn’t test, will probably work