I’m a returning user - effectively starting again - and having problems with an outbound route to Voipfone UK.
The pjsip trunk seems to be configured OK in that I can dial in OK. However, I cannot dial out: I get “All circuits are busy”.
The outbound route is simply dial pattern “X.” with the voipfone trunk selected.
How do I debug why it’s not working?
Wonder if there is a specific pattern to add or remove as a prefix? Courtesy of Google Gemini below.
To make calls through Voipfone UK, you need to prepend 44 and remove the leading zero of the area code so that numbers are in the international E.164 format (e.g., dialing 02079460123 becomes 442079460123)
Thanks for the suggestion, but I don’t think so. If I set the same number up on a voip phone, I don’t need to add any prefix. In any case, the symptoms indicate earlier in the chain: i.e. something in FreePBX rather than at voipfone.
I will try the suggestion though.
Solved by Cannot make/receive calls on trunk