I’m almost certain I’m just missing one thing here or there, but at this point I’m completely stumped:
New Cloud based FreePBX installation, direct through a Sangoma hosted service. Server is up and running. I have a Sangoma S300 phone, which at this point isn’t even behind any firewalls anymore, on a static IP accessible via internet (as part of troubleshooting). I have the IP address of my Cloud server plugged into the phone:
Primary SIP Server is set to the IP of the FREEPBX server.
SIP Transport: I’ve tried all three.
NAT Traversal: Tried all three.
SIP user ID: I’ve tried both the extension# and the authentication ID
Authenticate ID: Currently set to the same value as is found in the server’s SYSTEM ADMIN>>Provisioning Protocols. Also, FTP and HTTP(S) authentication are enabled for both, using the same username and password for both.
Essentially, I’ve tried both under Account and Management in the phone’s settings, but it simply won’t connect to my FreePBX instance. Furthermore, I’ve opened up the FreePBX firewall to allow traffic to/from the phone’s IP. Between the Firewall on the FreePBX and the fact that the phone on my end isn’t even behind a firewall anymore (I have it sitting right next to the phone, but for purposes of troubleshooting I’m completely bypassing this for now), I’m stumped. Anyone have documentation on the cloud based FreePBX, or have any idea what I might be missing?!