faizi
March 10, 2026, 9:22am
1
If you can help, I would really appreciate it. I’ve been struggling with this a lot.
I want to register a Cisco 7975G in FreePBX using the SEPxxxxxx.xml file method. I have tried many scripts, and now the phone shows the number and name on the screen , but it stays stuck on “Registering” and does not proceed further.
I created this configuration for SIP , and the phone is also running SIP firmware .
If you know the correct method or can guide me to fix this issue, I would be very grateful.
Using PJSIP or CHAN?
Without having all the details, if using PJSIP in Extensions>Advanced setting:
Rewrite Contact = No
Force Rport = No
The following is the SEPMAC file for my Cisco model 7961G with a 7914 sidecar. You can remove the parts of the config for the sidecar since you don’t have one. The 7961G and 7975G are a similar model line.
$ cat SEP001F6C81328D.cnf.xml
<?xml version="1.0" encoding="UTF-8"?>
<device>
<fullConfig>true</fullConfig>
<deviceProtocol>SIP</deviceProtocol>
<ipAddressMode>0</ipAddressMode>
<sshUserId>cisco</sshUserId>
<sshPassword>cisco</sshPassword>
<devicePool>
<dateTimeSetting>
<dateTemplate>M/D/YA</dateTemplate>
<timeZone>Pacific Standard/Daylight Time</timeZone>
<ntps>
<ntp>
<name>172.16.1.1</name>
<ntpMode>unicast</ntpMode>
</ntp>
</ntps>
</dateTimeSetting>
<callManagerGroup>
<members>
<member priority="0">
<callManager>
<name>172.16.1.16</name>
<description>FreePBX</description>
<ports>
<ethernetPhonePort>2000</ethernetPhonePort>
<sipPort>5160</sipPort>
<securedSipPort>5061</securedSipPort>
</ports>
<processNodeName>172.16.1.16</processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
<connectionMonitorDuration>120</connectionMonitorDuration>
</devicePool>
<commonProfile>
<phonePassword>cisco</phonePassword>
<backgroundImageAccess>true</backgroundImageAccess>
<callLogBlfEnabled>1</callLogBlfEnabled>
</commonProfile>
<loadInformation model="IP Phone 7961">SIP41.9-4-2SR3-1S</loadInformation>
<addOnModules>
<addOnModule idx="1">
<loadInformation model="Addon 7914">S00105000400</loadInformation>
</addOnModule>
</addOnModules>
<vendorConfig>
<disableSpeaker>false</disableSpeaker>
<disableSpeakerAndHeadset>false</disableSpeakerAndHeadset>
<pcPort>0</pcPort>
<settingsAccess>1</settingsAccess>
<garp>0</garp>
<voiceVlanAccess>0</voiceVlanAccess>
<g722CodecSupport>2</g722CodecSupport>
<handsetWidebandEnable>1</handsetWidebandEnable>
<headsetWidebandEnable>0</headsetWidebandEnable>
<headsetWidebandUIControl>0</headsetWidebandUIControl>
<handsetWidebandUIControl>0</handsetWidebandUIControl>
<videoCapability>0</videoCapability>
<autoSelectLineEnable>0</autoSelectLineEnable>
<daysDisplayNotActive></daysDisplayNotActive>
<displayOnTime></displayOnTime>
<displayOnDuration></displayOnDuration>
<displayIdleTimeout>00:05</displayIdleTimeout>
<webAccess>0</webAccess>
<spanToPCPort>0</spanToPCPort>
<loggingDisplay>1</loggingDisplay>
<displayOnWhenIncomingCall>1</displayOnWhenIncomingCall>
<loadServer></loadServer>
<sshAccess>0</sshAccess>
<sshPort>22</sshPort>
</vendorConfig>
<phoneServices useHTTPS="false">
<provisioning>2</provisioning>
<phoneService type="1" category="0">
<name>Missed Calls</name>
<url>Application:Cisco/MissedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Received Calls</name>
<url>Application:Cisco/ReceivedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Placed Calls</name>
<url>Application:Cisco/PlacedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="2" category="0">
<name>Voicemail</name>
<url>Application:Cisco/Voicemail</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Contacts</name>
<url>http://phony.xxxx.com/cisco/directory.xml</url>
<vendor></vendor>
<version></version>
</phoneService>
</phoneServices>
<userLocale>
<name>English_United_States</name>
<uid>1</uid>
<langCode>en_US</langCode>
<version>1.0.0.0-1</version>
<winCharSet>utf-8</winCharSet>
</userLocale>
<networkLocale>United_States</networkLocale>
<networkLocaleInfo>
<name>United_States</name>
<version>1.0.0.0-1</version>
</networkLocaleInfo>
<deviceSecurityMode>1</deviceSecurityMode>
<authenticationURL></authenticationURL>
<directory></directory>
<idleTimeout>0</idleTimeout>
<idleURL></idleURL>
<informationURL></informationURL>
<messagesURL></messagesURL>
<proxyServerURL></proxyServerURL>
<servicesURL></servicesURL>
<dscpForSCCPPhoneConfig>96</dscpForSCCPPhoneConfig>
<dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
<dscpForCm2Dvce>96</dscpForCm2Dvce>
<transportLayerProtocol>1</transportLayerProtocol>
<dndCallAlert>5</dndCallAlert>
<capfAuthMode>0</capfAuthMode>
<capfList>
<capf>
<phonePort>3804</phonePort>
</capf>
</capfList>
<certHash></certHash>
<encrConfig>false</encrConfig>
<sipProfile>
<sipProxies>
<backupProxy></backupProxy>
<backupProxyPort></backupProxyPort>
<emergencyProxy></emergencyProxy>
<emergencyProxyPort></emergencyProxyPort>
<outboundProxy></outboundProxy>
<outboundProxyPort></outboundProxyPort>
<registerWithProxy>true</registerWithProxy>
</sipProxies>
<sipCallFeatures>
<cnfJoinEnabled>true</cnfJoinEnabled>
<callForwardURI>x-cisco-serviceuri-cfwdall</callForwardURI>
<callPickupURI>x-cisco-serviceuri-pickup</callPickupURI>
<callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI>
<callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI>
<meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI>
<abbreviatedDialURI>x-cisco-serviceuri-bbrdial</abbreviatedDialURI>
<rfc2543Hold>false</rfc2543Hold>
<callHoldRingback>2</callHoldRingback>
<localCfwdEnable>true</localCfwdEnable>
<semiAttendedTransfer>true</semiAttendedTransfer>
<anonymousCallBlock>2</anonymousCallBlock>
<callerIdBlocking>2</callerIdBlocking>
<dndControl>0</dndControl>
<remoteCcEnable>true</remoteCcEnable>
</sipCallFeatures>
<sipStack>
<sipInviteRetx>6</sipInviteRetx>
<sipRetx>10</sipRetx>
<timerInviteExpires>180</timerInviteExpires>
<timerRegisterExpires>3600</timerRegisterExpires>
<timerRegisterDelta>5</timerRegisterDelta>
<timerKeepAliveExpires>120</timerKeepAliveExpires>
<timerSubscribeExpires>120</timerSubscribeExpires>
<timerSubscribeDelta>5</timerSubscribeDelta>
<timerT1>500</timerT1>
<timerT2>4000</timerT2>
<maxRedirects>70</maxRedirects>
<remotePartyID>false</remotePartyID>
<userInfo>None</userInfo>
</sipStack>
<autoAnswerTimer>0</autoAnswerTimer>
<autoAnswerAltBehavior>false</autoAnswerAltBehavior>
<autoAnswerOverride>true</autoAnswerOverride>
<transferOnhookEnabled>true</transferOnhookEnabled>
<enableVad>false</enableVad>
<preferredCodec>g711ulaw</preferredCodec>
<dtmfAvtPayload>101</dtmfAvtPayload>
<dtmfDbLevel>3</dtmfDbLevel>
<dtmfOutofBand>avt</dtmfOutofBand>
<alwaysUsePrimeLine>false</alwaysUsePrimeLine>
<alwaysUsePrimeLineVoiceMail>false</alwaysUsePrimeLineVoiceMail>
<kpml>3</kpml>
<stutterMsgWaiting>0</stutterMsgWaiting>
<callStats>false</callStats>
<silentPeriodBetweenCallWaitingBursts>10</silentPeriodBetweenCallWaitingBursts>
<disableLocalSpeedDialConfig>false</disableLocalSpeedDialConfig>
<startMediaPort>16384</startMediaPort>
<stopMediaPort>32766</stopMediaPort>
<voipControlPort>5160</voipControlPort>
<dscpForAudio>184</dscpForAudio>
<ringSettingBusyStationPolicy>0</ringSettingBusyStationPolicy>
<dialTemplate>dialplan.xml</dialTemplate>
<softKeyFile>softkeys.xml</softKeyFile>
<phoneLabel>823</phoneLabel>
<natEnabled>true</natEnabled>
<natAddress></natAddress>
<sipLines>
<line button="1">
<featureID>9</featureID>
<featureLabel>823 TV Room</featureLabel>
<name>823</name>
<displayName>823</displayName>
<contact>823</contact>
<proxy>USECALLMANAGER</proxy>
<port>5160</port>
<autoAnswer>
<autoAnswerEnabled>0</autoAnswerEnabled>
</autoAnswer>
<callWaiting>1</callWaiting>
<authName>823</authName>
<authPassword>29129ca3</authPassword>
<sharedLine>false</sharedLine>
<messageWaitingLampPolicy>3</messageWaitingLampPolicy>
<messagesNumber>*98</messagesNumber>
<ringSettingIdle>4</ringSettingIdle>
<ringSettingActive>5</ringSettingActive>
<forwardCallInfoDisplay>
<callerName>true</callerName>
<callerNumber>false</callerNumber>
<redirectedNumber>false</redirectedNumber>
<dialedNumber>true</dialedNumber>
</forwardCallInfoDisplay>
</line>
<line button="2">
<featureID>130</featureID>
<featureLabel>DND</featureLabel>
</line>
<line button="3">
<featureID>4</featureID>
<featureLabel>Transfer</featureLabel>
</line>
<line button="4">
<featureID>21</featureID>
<featureLabel>803 Laptop</featureLabel>
<speedDialNumber>803</speedDialNumber>
<featureOptionMask>1</featureOptionMask>
</line>
<line button="5">
<featureID>21</featureID>
<featureLabel>804 Mobile</featureLabel>
<speedDialNumber>804</speedDialNumber>
<featureOptionMask>1</featureOptionMask>
</line>
<line button="6">
<featureID>21</featureID>
<featureLabel>805 PCS</featureLabel>
<speedDialNumber>805</speedDialNumber>
<featureOptionMask>1</featureOptionMask>
</line>
<line button="7">
<featureID>21</featureID>
<featureLabel>821 Master BR</featureLabel>
<speedDialNumber>821</speedDialNumber>
<featureOptionMask>1</featureOptionMask>
</line>
<line button="8">
<featureID>21</featureID>
<featureLabel>822 Basement BR</featureLabel>
<speedDialNumber>822</speedDialNumber>
<featureOptionMask>1</featureOptionMask>
</line>
<line button="9">
<featureID>21</featureID>
<featureLabel>824 Sunset BR</featureLabel>
<speedDialNumber>824</speedDialNumber>
<featureOptionMask>1</featureOptionMask>
</line>
<line button="10">
<featureID>21</featureID>
<featureLabel>825 Shop</featureLabel>
<speedDialNumber>825</speedDialNumber>
<featureOptionMask>1</featureOptionMask>
</line>
<line button="11">
<featureID>21</featureID>
<featureLabel>826 Garage</featureLabel>
<speedDialNumber>826</speedDialNumber>
<featureOptionMask>1</featureOptionMask>
</line>
<line button="12">
<featureID>21</featureID>
<featureLabel>827 Main House</featureLabel>
<speedDialNumber>827</speedDialNumber>
<featureOptionMask>1</featureOptionMask>
</line>
</sipLines>
</sipProfile>
</device>
$
I have not found this to be needed in chap_pjsip for the Cisco phones for Asterisk 22. This most definitely USED to be required in older Asterisk/FreePBX versions. I don’t know if it’s something I changed in the SEPMAC file or not.
faizi
March 11, 2026, 5:18am
5
Thank you
solved the issue
@faizi Glad that worked, do you mind marking this as solved with solution, to help others in the future?
system
(system)
Closed
April 11, 2026, 6:40pm
7
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