I am having an issue with a 7975g. We have installed the Endpoint Manager module that has the template and everything for the phone. I have made sure in the tftpboot directory that the SEP_macaddress_ file is there and the phone boots up, gets dhcp, pulls down the time and phone name and buttons, but will not register. I checked the logs within freepbx and it is trying to register as “macaddress:sip” instead of “extension:sip”. Is there any way to change the .xml file so that it sends the right info? I have the correct as the extension with the right password that I put into the extension.
I guess I am at a loss. Here is the error:
Via: SIP/2.0/UDP phoneip:5060;branch=z9hG4bK7d98634f
From: sip:0023339ca0XX@phoneip;tag=0023339ca072000245edc4c2-714a6ed3
Call-ID: [email protected]
Contact: sip:0023339ca0XX@phoneip:5060
Referred-By: sip:0023339ca0XX@phoneip
Refer-To: cid:b774e40e@phoneip
Content-Id: b774e40e@phoneip
phoneip/23
Sent:REGISTER sip:10.60.0.2 SIP/2.0 Cseq:101 REGISTER CallId:0023339c-a0720002-6747dc48-842a4b0e@phoneip
[2018-06-13 12:39:29] VERBOSE[2450] res_pjsip_logger.c: <— Received SIP request (933 bytes) from UDP:phoneip:49312 —>
Via: SIP/2.0/UDP phoneip:5060;branch=z9hG4bK69372839
Call-ID: 0023339c-a0720002-03447f20-da5fe0fd@phoneip
Contact: sip:6501@phoneip:5060;transport=udp;+sip.instance=“urn:uuid:00000000-0000-0000-0000-0023339ca0XX”;+u.sip!devicename.ccm.cisco.com=“SEP0023339CA0XX”;+u.sip!model.ccm.cisco.com=“437”
[2018-06-13 12:39:29] VERBOSE[27606] res_pjsip_logger.c: <— Transmitting SIP response (510 bytes) to UDP:phoneip:49312 —>
Via: SIP/2.0/UDP phoneip:5060;rport=49312;received=phoneip;branch=z9hG4bK69372839
Call-ID: 0023339c-a0720002-03447f20-da5fe0fd@phoneip
[2018-06-13 12:39:33] ERROR[2450] pjproject: sip_transport.c Error processing 2073 bytes packet from UDP phoneip:50935 : PJSIP syntax error exception when parsing ‘Request Line’ header on line 1 col 1: