CDR Reports deciphered


Is there someone or something that can explain the abbrevations being shown in the CDR? Especially related to IVR’s.

I’m getting Extensions of type S, and H for the IVR in the CDR report.


Start Here:-

I assume you mean h not H and s not S

1 Like

Thank you for the link! That is a great resource. And you are correct, they were lower case.