CDR & Queue Reports not populating

when i check the CDR Reports they do not show any call traffic through the PBX but we are receiving traffic and calls

Which version of FreePBX, and did you apply any filters?

Hit PitzKey, im running Current Asterisk Version: 13.32.0

no filters, just looking up based on a date.

That’s the Asterisk version.
Is your PBX up to date? (If you are on FreePBX13, consider upgrading)

You can update your PBX by running the below:

fwconsole ma upgradeall
fwconsole reload
yum update -y
fwconsole chown

followed the instruction and still not CDR

Are you using a remote DB for CDR?

we figured out that when we installed asternix cdr reporter it broke all the cdr reporting.

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