CDR & Queue Reports not populating


#1

when i check the CDR Reports they do not show any call traffic through the PBX but we are receiving traffic and calls


(Itzik) #2

Which version of FreePBX, and did you apply any filters?


#3

Hit PitzKey, im running Current Asterisk Version: 13.32.0

no filters, just looking up based on a date.


(Itzik) #4

That’s the Asterisk version.
Is your PBX up to date? (If you are on FreePBX13, consider upgrading)

You can update your PBX by running the below:

fwconsole ma upgradeall
fwconsole reload
yum update -y
fwconsole chown
reboot

#5

followed the instruction and still not CDR


(Itzik) #6

Are you using a remote DB for CDR?


#7

we figured out that when we installed asternix cdr reporter it broke all the cdr reporting.


(system) closed #8

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