Hi, first time asking a question. I have read many answers and solved many issues with the help of the community. Thank you!
Ok, so, either I can’t figure out what to search for or this is not a common problem. The last time I updated FreePBX I was surprised the theme changed so dramatically. I like it. Apparently, at the same time (or closely thereafter), i lost the ability to access the web interface over the internet. All attempts from outside my internal network fail with connection timeout errors. Inside the building, everything continues to work as expected. I did not change any setting in the router (which continues to route the sip traffic and other services just fine). I did not change any of the DNS or any other settings. In fact, I only noticed the problem when i clicked the bookmark on home laptop and got no joy. BTW, we have a let’s Encrypt certificate installed so we access the gui over https via it’s domain name
To try to “solve” the problem, I clicked around in the Sys Admin -> Network, Firewall, intrusion detection and anyplace else I thought i might find a misconfiguration. I rebooted the server and network equipment. Restarted the firewall - all to no avail. I opened up the http (80) port through the router and also got a connection timeout error on 80. I was able to update my LetsEncrypt cert over port 80 - worked perfectly. It seems that the web interface is the only trouble.
Synopsis: Everything was working as expected. Update applied. Web GUI not accessible outside local network.
I guess I don’t know what is causing the issue - any help would be greatly appreciated!