Hello all, apologies for the long message –
I’m using FreePBX 220.127.116.11, Asterisk 16.15.1, and I have a question relating to using AMI and transferring calls.
For discussion purposes, I’m transferring from the extension ‘5555’. Our SIP provider requires you to present a number that is on the account, let’s say ‘12223334444’.
I have spent all day playing with the different dial plan configurations, but I’m still coming up empty handed. Is there a way that I can still get that outbound CID that is associated with the prefix to present down the trunk when using JS and AMI the same way as when I manually dial the transfer with a softphone or a WebRTC phone.
Any ideas are very much appreciated.