I am currently using FreePBX Distro 14. On inbound calls I am getting the caller ID but not the name? What do I have to do to enable the name as well as the number? My SIP provider is Telnyx, do I need to do anything on their end or is this a FreePBX thing?
DJ
See https://support.telnyx.com/voice-and-fax/caller-id-vs-cnam .
If that’s not your issue (you are paying for inbound CNAM but still not getting it), use
pjsip set logger on
or
sip set debug on
to see whether they are sending the name in the From header. If not, open a ticket with them. If yes, look at the Asterisk logs to see where the name is getting lost.
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