Call Screening Feature

FreePBX Applications / Modules
1

Hello!

I have been toying around with the call screening feature. I have enabled it “with memory” for my extension. I haven’t been able to find where are the “decisions” stored so I can review them later.

Or how can I change a decision made?

Thanks!

2

if I remember correctly, each recorded name will be associated to a sound file located in /var/lib/asterisk/sounds/priv-callerintros, if you remove the file from there, that number would need to re-record their name.

3

I found them, thank you. That helps a lot.

I would also like to know where are the choices stored, for later review. Does anyone know more about the call screening feature?

4

The “memory” aspect doesn’t store choices in a database, basically this happens:

  1. When a caller is screened and the calle accepts (pressing 1), Asterisk records the caller’s spoken name and saves it as I said before in the /var/lib/asterisk/sounds/priv-callerintros folder with the callerid number.
  2. Next time, if the caller calls again, Asterisk detects the existing file and skip the “say your name” prompt to the caller and goes directly to the callee
  3. If the callee rejects the call, no file is created so the screening is going to be triggered again next time the caller calls.
5

Ah!! I see now. I understand. Thank you very much for taking the time to explain.
Have a great day!

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6

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