We had a client call yesterday saying that they cannot see Call Recordings. We go in and sure enough, nothing is showing up in Call Recording Reports when you enter date info.
The recordings are from a conference room that’s set to recording all calls. I double checked the monitor folder, and the recording exists. It’s just not showing up in the Reports.
It’s FreePBX 13 on Asterisk 11. I tried it on our own system and it does the same thing. Has anyone run into this? I just thought I’d reach out before submitting a bug.