Call Recording Report (Commercial) Not Showing Results

When I click on “Latest Records” or filter via the months/days the results no longer appear. It just states “Loading, please wait…”

The only thing I have done recently that may have affect this are:

  1. I manually delete the recording archives via command line using the “rm” command.
  2. I performed system/module updates the other day.

If I SSH to the server I can see the recording files in the monitor folder.

I’m on version: Call Recording Report

PBX Firmware:12.7.4-1804-1.sng7
PBX Service Pack:
Current Asterisk Version: 13.19.1

Possible bug?

You need to roll back a version:

fwconsole ma downloadinstall recording_report --tag

I have rolled back using the above command and I can confirm the report is now working.

Kind regards,

This is a work around until Framework is published with this fix:

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