Call Park / Retrieval On FreePBX Without Provisioning Manger

FreePBX Endpoints
1

I’m trying to see how possible it is to get call parking and retrieval of parked calls via a line key with phones like the 3PCC phones from Cisco and the Polycom VVX series. But my research shows this might only be possible with endpoint manager which I do not have.

2

On a VVX, try setting (for example)

lineKey.reassignment.enabled="1"

lineKey.3.category="BLF"

lineKey.3.index="3"

attendant.resourceList.1.address="71"

attendant.resourceList.1.label="Park"

attendant.resourceList.1.type="automata"

This assumes that the first two line keys are actual line appearances and that the third line key is a “BLF” (in addition to actual BLF, park, call flow, etc. are labeled this way).

The resourceList entries will label the first BLF key as Park, and will use 71 (default first parking lot). When on a call, press the key to park it. It will light up red. When not on a call, press the key to retrieve. The light will go out.

Sorry, I know nothing about 3PCC, but if you have regular BLF working, I’m guessing that making a BLF key for 71 will work for park and retrieval.

3

Thanks very much. Most of our VVXs in our office only have a few line keys open (the last two). I have the rest of them to monitor other users so they know when they are busy.

Is what you showed me is what is added to the configuration files that are downloaded and uploaded to the phone? I have been considering getting the endpoint manager, but I suppose I can set up a local FTP/TFTP server to provision these easier.

Thanks

4

If these are fully functional (can transfer call to the extension, or answer if the extension is ringing), make one like that for extension 71 and it should work as a park key.