Call ID question

[comtech]

We are a multi-PBX system, Primarily Avaya. Avaya uses a UCID to keep track of a “call” as it moves between systems. Some of our systems happen to be FreePBX. When the call moves to FreePBX, there is a thought we could replace the Call ID with the Avaya UCID. The UCID comes in the SIP header. It would be ideal in that would let us report the complete blended experience (across Avaya, FreePBX, etc.) easier.

Is it as simple as just setting the variable (UNIQUEID) at the inbound route?

IS UNIQUEID the right variable?

Any feedback?

Thanks!

[comtech]

Forgot I asked this before.

Bridging Avaya and Asterisk Records

I am working on a centralized reporting system for our call metadata. We have calls traverse back and forth between FreePBX/Asterisk and Avaya. We send the UCID (the unique call id) that Avaya generates back and forth using the SIP user to user header. I want to take this one step further by writing the Avaya UCID into the Asterisk UniqueID field when the call arrives. In this way, in our central reporting systems, both legs of the call would show up under one unique number. Does anyone have an…