I am Using Free PBX When we Calls any customer Call is not connected After That in the CDR log it shows Hung-up Call continue we are facing this issue for particular customer I have attach the Image
You need to provide the full log. You may need to have the CLI command “pjsip set logger on” active, at the time.
For an extension, the most common causes are either than the extension is not currently registered, or it has stopped responding to the OPTIONS requests, sent as part of the qualify feature, to test connectivity.
May I Share Extension Details With you for user those who were Facing
If Possible can you provide some information how can we resolve this if required i will share our extension configuration details with you.
https://sangomakb.atlassian.net/wiki/spaces/SS/pages/31162494/Providing+Great+Debug
Current preference is to post to pastebin.com. Redact first, but don’t destroy information in the process. Then post a link, or the final random number, to this forum.
I have attached the CLI Log File In the form of Image If you required The Text File I will share Through the Mail and also captured the packet during the Hang-up I will share with you if required Thanks In advanced looking in to this matter Because our business impacted from this problem.