rsarceno
(Roel Sarceno)
June 25, 2018, 5:55am
1
FreePBX 13.0.195.4
PBX Firmware:10.13.66-22
Asterisk Version: 13.19.1
I’m getting the following result using Sangoma s700 (ext 101), Yealink T27P (ext 102) and Sangoma s500 (ext 99998)
Blind transfer to VM works on some extensin but not to all all ext with VM (eg it works if I transfer to ##*99997 but not if I transfer to ##*101)
Blind Transfer (not voicemail) to any extension works (##9998 or ##101 )
Since I can transfer to 99998 but not 101, I’ve concentrated my troubleshooting comparing these two ext and they are almost identical. I
I updated the firmware on S700 to 2.0.4.53 but it didn’t help.
Appreciate any information
lgaetz
(Lorne Gaetz)
June 25, 2018, 12:40pm
2
Can you direct dial to *101
? If not, then it’s there is a conflicting feature code.
The issue is with the Login/Logout feature codes. By default, they are not displayed so first browse to Advanced Settings and set “Expose All Feature Codes” to yes. Then browse to Feature Code Admin and disable the Logon and Logoff feature codes which you don’t need anyway.
rsarceno
(Roel Sarceno)
June 25, 2018, 3:58pm
3
I can NOT do a direct dial to *101.
Here’s a list of my feature code. Which one do you think is the conflict. It was working before and I have not added any feature code lately
Feature Codes
- In-Call Asterisk Blind Transfer
Direct Dial Prefix
** - Directed Call Pickup
** - In-Call Asterisk Disconnect Code
*0 - Speeddial prefix
*1 - In-Call Asterisk Toggle Call Recording
*10 - Contact Manager Speed Dials
*11 - User Logon
*12 - User Logoff
*2 - In-Call Asterisk Attended Transfer
*21 - Findme Follow Toggle
*30 - Blacklist a number
*31 - Remove a number from the blacklist
*32 - Blacklist the last caller
*34 - Perform dictation
*35 - Email completed dictation
*36 - Change status to clean for a room.
*37 - Add a product from mini-bar for a room.
*43 - Echo Test
*44 - Send a message number to the receptionist.
*45 - Allow Dynamic Members of a Queue to login or logout. See the Queues Module for how to assign a Dynamic Member to a Queue.
*46 - Queue Pause Toggle
*47 - Playback Queue Caller Count
*52 - Call Forward No Answer/Unavailable Activate
*53 - Call Forward No Answer/Unavailable Deactivate
*54 - User Intercom Allow
*55 - User Intercom Disallow
*60 - Speaking Clock
*65 - Speak Your Exten Number
*68 - Wake Up Calls
*69 - Call Trace
*70 - Call Waiting - Activate
*71 - Call Waiting - Deactivate
*72 - Call Forward All Activate
*73 - Call Forward All Deactivate
*74 - Call Forward All Prompting Deactivate
*75 - Set user speed dial
*76 - DND Toggle
*78 - DND Activate
*79 - DND Deactivate
*8 - Asterisk General Call Pickup
*80 - Intercom prefix
*82 - Camp-On Request
*83 - Camp-On Cancel
*84 - Camp-On Toggle
*85 - Pickup ParkedCall Prefix
*87 - Conference Status
*88 - Park to your Assigned Lot
*90 - Call Forward Busy Activate
*91 - Call Forward Busy Deactivate
*92 - Call Forward Busy Prompting Deactivate
*93 - Call Forward All Prompting Activate
*94 - Call Forward Busy Prompting Activate
*95 - Call Forward No Answer/Unavailable Prompting Activate
*96 - Call Forward Toggle
*97 - My Voicemail
*98 - Dial Voicemail
*992 - Phone App Hints
411 - Phonebook dial-by-name directory
555 - ChanSpy
666 - Dial System FAX
7777 - Simulate Incoming Call
888 - ZapBarge
I would guess one of these…
*1 - In-Call Asterisk Toggle Call Recording
*10 - Contact Manager Speed Dials
*11 - User Logon
*12 - User Logoff
rsarceno
(Roel Sarceno)
June 25, 2018, 5:17pm
5
Thank you and it works. I disable feature code *10 and now it work when I do a direct call to vm or transfer to vm to ext 101 or 1001.
I don’t understand why I can do a direct call to vm or transfer to vm to ext 30x, 30xx, 60x, 60xx, 70x, 70xx, 80x and 80xx without disabling feature code *30, *60, *70 and *80.
rsarceno
(Roel Sarceno)
June 25, 2018, 5:23pm
6
Thanks. I disable Login/Logout feature codes
system
(system)
Closed
July 2, 2018, 5:23pm
7
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