My setup is FreePBX 188.8.131.52, Asterisk 13.14.0, 2x Sangoma S500 phones with Firmware 184.108.40.206
I’m testing a couple of Sangoma S500 phones on a test FreePBX system and am having problems getting the BLF feature working properly.
I’ve configured a BLF on one extension to monitor the other extension.
The issue I’m having is that BLF light is on solid green even when the other extension is idle. I’ve run ‘show core hints’ in the Asterisk CLI and it confirms that the status of the extension is idle and that it is being watched. I would have thought that when the extension is idle the BLF light would be off. Is this correct ?
I know that the BLF is monitoring the other extension as when the other extension makes a call the BLF turns solid red for the duration of the call and when the call is ended the BLF status returns to solid green.
Is a solid green BLF indicator is the the correct status for an idle phone ? and also is there is a configuration parameter I can change to turn it off if teh extension is idle ?
Any help would be greatly appreciated.