Backup to FTP Server

[sbrauss (Stb)]

Hi!

I today wanted to configure a FTP backup server.
It basically works, but I have problems with setting the path:

If I leave it empty, output is as follows:
August 10, 2016, 4:52 pm - data: Creating directory '/Daily_Full_Backup’
August 10, 2016, 4:52 pm - Directory ‘/Daily_Full_Backup’ did not exist and we could not create it
August 10, 2016, 4:52 pm - data: Directory ‘/Daily_Full_Backup’ did not exist and we could not create it
August 10, 2016, 4:52 pm - ftp_mkdir(): Create directory operation failed.
August 10, 2016, 4:52 pm - data: ftp_mkdir(): Create directory operation failed.

Strangely, it adds a ‘/’, so I think it is correct for the ftp server to deny creating /Daily_Full_Backup.
Then, I tried setting it to he full path, in my case /home/voip, but I get:

August 10, 2016, 4:48 pm - Creating directory 'home/voip/Daily_Full_Backup’
August 10, 2016, 4:48 pm - data: Creating directory 'home/voip/Daily_Full_Backup’
August 10, 2016, 4:48 pm - Directory ‘home/voip/Daily_Full_Backup’ did not exist and we could not create it
August 10, 2016, 4:48 pm - data: Directory ‘home/voip/Daily_Full_Backup’ did not exist and we could not create it
August 10, 2016, 4:48 pm - ftp_mkdir(): Create directory operation failed.
August 10, 2016, 4:48 pm - data: ftp_mkdir(): Create directory operation failed.

Again, strangely, it now removes the ‘/’, and I think the FTP server correctly denies to create.

So I created the folder daily_backup in the FTP home directory of user voip, and set the path to /daily_backup.
Now, the output is:
August 10, 2016, 5:03 pm - Creating directory 'daily_backup/Daily_Full_Backup’
August 10, 2016, 5:03 pm - data: Creating directory 'daily_backup/Daily_Full_Backup’
August 10, 2016, 5:03 pm - Directory ‘daily_backup/Daily_Full_Backup’ did not exist and we could not create it
August 10, 2016, 5:03 pm - data: Directory ‘daily_backup/Daily_Full_Backup’ did not exist and we could not create it
August 10, 2016, 5:03 pm - ftp_mkdir(): Create directory operation failed.
August 10, 2016, 5:03 pm - data: ftp_mkdir(): Create directory operation failed.

Has someone an idea what is wrong?

Thanks,
Stephan

[bksales]

Are you trying to FTP to the local disk? Or where is /home/voip/Daily_Full_Backup ? If it’s local then use the Local Storage

[bksales]

If you want to FTP to another server you need to set up the server on the PBX as well as create a user and grant permissions on the other server. I don’t bother using the path, the username and password gets the PBX to the right directory, and will create new sub directories based on the name of your backup

[sbrauss (Stb)]

Hi!

It’s another Linux machine running an FTP server I want to store the backup to. I created the user ‘voip’, the home directory is present. From the FreePBX machine (named voip), I can ftp to the other Linux machine (schubert) without problem by hand:

[sbrauss@voip ~]$ ftp schubert
Connected to schubert (192.168.0.1).
220 (vsFTPd 2.0.5)
Name (schubert:sbrauss): voip
331 Please specify the password.
Password:
230 Login successful.
Remote system type is UNIX.
Using binary mode to transfer files.
ftp> ls
227 Entering Passive Mode (192,168,0,1,208,91)
150 Here comes the directory listing.
drwx------ 2 1044 100 4096 Aug 10 14:25 Documents
drwxr-xr-x 2 1044 100 4096 Aug 10 14:25 bin
drwxr-xr-x 3 1044 100 4096 Aug 10 15:02 daily_backup
drwxr-xr-x 2 1044 100 4096 Aug 10 14:25 public_html
drwxr-xr-x 2 1044 100 4096 Aug 10 14:52 test
226 Directory send OK.
ftp> pwd
257 "/home/voip"
ftp>

So I get to the right directory. I also think that basically FreePBX can access the server, as the only error message I get is the failed mkdir.

Any idea?

Thanks
Stephan

[sbrauss (Stb)]

I defined the FTP server in FreePBX like you did in your last email and added it also to the Storage Servers.

The full output I receive by email looks as follows:
August 10, 2016, 5:13 pm - data: Initializing Backup 3
August 10, 2016, 5:13 pm - Backup Lock acquired!
August 10, 2016, 5:13 pm - data: Backup Lock acquired!
August 10, 2016, 5:13 pm - Running pre-backup hooks…
August 10, 2016, 5:13 pm - data: Running pre-backup hooks…
August 10, 2016, 5:13 pm - data: Adding items…
August 10, 2016, 5:13 pm - Adding items…
August 10, 2016, 5:13 pm - Building manifest…
August 10, 2016, 5:13 pm - data: Building manifest…
August 10, 2016, 5:13 pm - Creating backup…
August 10, 2016, 5:13 pm - data: Creating backup…
August 10, 2016, 5:14 pm - Storing backup…
August 10, 2016, 5:14 pm - data: Storing backup…
August 10, 2016, 5:14 pm - Creating directory '/Daily_Full_Backup’
August 10, 2016, 5:14 pm - data: Creating directory '/Daily_Full_Backup’
August 10, 2016, 5:14 pm - Directory ‘/Daily_Full_Backup’ did not exist and we could not create it
August 10, 2016, 5:14 pm - data: Directory ‘/Daily_Full_Backup’ did not exist and we could not create it
August 10, 2016, 5:14 pm - ftp_mkdir(): Create directory operation failed.
August 10, 2016, 5:14 pm - data: ftp_mkdir(): Create directory operation failed.
August 10, 2016, 5:14 pm - Running post-backup hooks…
August 10, 2016, 5:14 pm - data: Running post-backup hooks…
August 10, 2016, 5:14 pm - Backup completed with errors!
August 10, 2016, 5:14 pm - data: Backup completed with errors!

Best regards,
Stephan

[sbrauss (Stb)]

Addition: The log comes out this way when I leave path empty like you did.
It then wants to create “/Daily_Full_Backup”, but the FTP server denies this, as it is realive to the file system root.
I may could change this in the config of the FTP server, but why FreePBX adds the ‘/’?

[spineman]

I fixed my error by removing “/volume1” from my server address. Here was my initial error message that was confusing. FreePBX was trying to create a new Volume which of course it could not. After removing the /volume1 it worked perfectly. So my new path was /PBXact_Backup

Creating backup…
Storing backup…
Creating directory ‘/volume1/PBXact_Backup/POMPs_Full_Backup’
Directory ‘/volume1/PBXact_Backup/POMPs_Full_Backup’ did not exist and we could not create it
ftp_mkdir(): /volume1: Permission denied.