Backup Restored - Now unable to login to Administration

Can anyone help?!

We had to restore a backup following an issue updating a module. Used the last know good backup, and system is working however we are now unable to login to Administration of the system.

I can access tthe GUI but get returned ‘Invalid Username or Password’ when logging into the Administration.

Have tried accessing fwconsole but am getting returned ‘fwconsole: command not found’

We have version 6.12.65-30.

I am also getting a notification from the pbx
You have 2 tampered files
Module: “FreePBX Framework”, File: “/var/lib/asterisk/agi-bin/phpagi.php
altered"
Module: “FreePBX Framework”, File:
”/var/www/html/admin/modules/framework/asterisk.conf missing"

I believe you restored a very old backup version of your PBX since you can’t run fwconsole commands

To unlock using amportal see this: https://wiki.freepbx.org/display/FPG/amportal+commands#amportalcommands-Unlock

Hi thanks, according to the date stamp it was from Monday. But not sure why fwconsole is not operating.

Realized now that on your screenshot it says “logout: root” top right side… Are you trying to log in with the root user?

Yes, normally I would see a load of menu options along the top bar to configure the system but they have gone. So clicking of the Admin icon and using root I get the error.

The root user is the only one I know of (person that set this up has since left!).

I can run the unlock and go back to the GUI but still unable to access any config features.
image

Did you look at any of these links yet?



https://wiki.freepbx.org/pages/viewpage.action?pageId=2752580

Hi yes have tried following those but no change in the GUI.

Manged to resolve it by using the CLI to upgrade all modules. Now got the menu back!

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