We use a Avaya IPOffice phone system. Recently we decided to configure FreePBX to handle paging and built a trunk between IPOffice and FreePBX. The trunk is registered and idle but when I try to make a call from an avaya phone to a FreePBX extension, the call fails.
This is what I used to build both sides of the trunk:
Reporting on the Avaya side shows that Avaya hits the FreePBX box, but FreePBX states ‘404 extension not found’
Anyone have any clues or how I can see what FreePBX doesn’t like about the calls going to it? I can’t seem to find much in the reports that tells me anything useful
If you’re getting a 404, the PBX is responding, which means there should be information in the file ‘/var/log/asterisk/full’ telling you what the error is. I’d start with that and, if you can’t figure it out from there, post the pertinent snippet so we can help you.