Applied updates now I have a flame next to asterisk on dashboard

[dvsatech (David Johnson)]

I just updated my FreePBX distro. I applied 2 of 3 updates in modules including Sysadmin & Framework (I dont have the 3rd) to the latest and when I went to perform system updates there were several hundred? I update frequently and was surprised at how many there were. I ran the update and around 252/350+ there were a few error messages but it kept on going. When it was all done I rebooted my PBX and now there is a flame next to ASTERISK on the dashboard and when I hover over it the bubble says “unable to find asterisk results”. I appear to be able to make/get calls fine? Should I be worried?

DJ

[johnjces]

No worries at all. After a few minutes of Asterisk running it will go away. Check again.

[dvsatech (David Johnson)]

Yes it did finally go away. Everytime I reboot now Its there for several hours?

[dvsatech (David Johnson)]

I have had nothing but problems now with the PBX all day! It takes hours for the flame to go away, all this time I have no graph for asterisk on dashboard and my IVR and extensions or not working properly.

[lgaetz (Lorne Gaetz)]

What version of Asterisk? There were issues with specific versions (now fixed) in case you’re not aware:

Removal of Asterisk 13.26.0-1 and Asterisk 15.7.2-1

Hello! Quick update for you all, we’ve removed Asterisk 13.26.0-1 and 15.7.2-1 from our SNG7 repositories today after getting numerous complaints about Asterisk instability. We want to assure you that we do test all Asterisk instances but sometimes issues like these will slip through our own QA channel. To downgrade your Asterisk 13 simply run yum downgrade asterisk13* this will place you on Asterisk 13.22 That said we think we have identified the issue and have released 13.26-3 and 15.7.2-3 …

[dvsatech (David Johnson)]

THANK YOU! I am so glad there is a way to “downgrade” never knew that existed! Just ran downgrade, service is back to normal!