AMI Call not working ( Astersik Manager Interface)


(Amardeep Rana) #1

Hi

I am using AMI to make calls ( Using CRM applications to make Calls).

I have configured SIP and PJSIP extension on server. Perheps I made a mistake while creating extesnions. I have created all extesnions and then I changed ports for SIp and PJSIP. I change 5060 for SIp and 9292 for PJSIP. I am able to make calls from IP phones. But when user make call from CRM application ,many users getting the below error
. 1. SIP user error-
chan_pjsip.c: Unable to create PJSIP channel - endpoint ‘xxxx’ was not found

  1. PJSIP - chan_sip.c: Purely numeric hostname (1352), and not a peer–rejecting

I have start server , Fwconsole resetart.

Please suggest.


(Itzik) #2

You seem to be specifying the wrong tech, you are getting a PJSIP error when running a ChanSIP call and vice versa.


(Amardeep Rana) #3

User with SIP extension calls , I see this error on server
chan_pjsip.c: Unable to create PJSIP channel - endpoint ‘xxxx’ was not found

User with PjsIp ext calls - I see below error on server.

PJSIP - chan_sip.c: Purely numeric hostname (1352), and not a peer–rejecting


(Itzik) #4

Can you post what data you are sending to the PBX?


(Amardeep Rana) #5

We have a CRM application. User use Click to Call Feature in that app. When a PJSIP user make call I get this on server

[2020-06-23 08:31:43] WARNING[23365] chan_sip.c: Purely numeric hostname (1352), and not a peer–rejecting!


#6

check your ports used, pjsip users shoudnt be getting chan_sip messages


(Amardeep Rana) #7

I configured new server last week. What I did , i have created SIP and PJSIP extesnion with Default ports. After that I changed port PJSIP 9292 and SIP 5060.
Fwconsole Restart , Server restart.

PJSIP and SIP configured on IP phones are working fine.

But when user call from CRM app, I see below error on server.

  1. when a SIP user call from CRM app I get error-
    chan_pjsip.c: Unable to create PJSIP channel - endpoint ‘xxxx’ was not found

when PJSIP user make call from CRM, I get error
2. PJSIP - chan_sip.c: Purely numeric hostname (xxxx), and not a peer–rejecting


(Joshua C. Colp) #8

Without seeing what the CRM is actually doing, such as the AMI actions and the dialplan it’s not really possible to answer anything.


(Amardeep Rana) #9

Ok What logs I shuld give here.please suggest.

I want to tell many PJSIP and SIP users are able to make calls from CRM.


#10

Logs not as useful in diagnosis as
. . .AMI actions and the dialplan. . .


(system) closed #11

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