AMI Call not working ( Astersik Manager Interface)

Hi

I am using AMI to make calls ( Using CRM applications to make Calls).

I have configured SIP and PJSIP extension on server. Perheps I made a mistake while creating extesnions. I have created all extesnions and then I changed ports for SIp and PJSIP. I change 5060 for SIp and 9292 for PJSIP. I am able to make calls from IP phones. But when user make call from CRM application ,many users getting the below error
. 1. SIP user error-
chan_pjsip.c: Unable to create PJSIP channel - endpoint ‘xxxx’ was not found

  1. PJSIP - chan_sip.c: Purely numeric hostname (1352), and not a peer–rejecting

I have start server , Fwconsole resetart.

Please suggest.

You seem to be specifying the wrong tech, you are getting a PJSIP error when running a ChanSIP call and vice versa.

User with SIP extension calls , I see this error on server
chan_pjsip.c: Unable to create PJSIP channel - endpoint ‘xxxx’ was not found

User with PjsIp ext calls - I see below error on server.

PJSIP - chan_sip.c: Purely numeric hostname (1352), and not a peer–rejecting

Can you post what data you are sending to the PBX?

We have a CRM application. User use Click to Call Feature in that app. When a PJSIP user make call I get this on server

[2020-06-23 08:31:43] WARNING[23365] chan_sip.c: Purely numeric hostname (1352), and not a peer–rejecting!

check your ports used, pjsip users shoudnt be getting chan_sip messages

I configured new server last week. What I did , i have created SIP and PJSIP extesnion with Default ports. After that I changed port PJSIP 9292 and SIP 5060.
Fwconsole Restart , Server restart.

PJSIP and SIP configured on IP phones are working fine.

But when user call from CRM app, I see below error on server.

  1. when a SIP user call from CRM app I get error-
    chan_pjsip.c: Unable to create PJSIP channel - endpoint ‘xxxx’ was not found

when PJSIP user make call from CRM, I get error
2. PJSIP - chan_sip.c: Purely numeric hostname (xxxx), and not a peer–rejecting

Without seeing what the CRM is actually doing, such as the AMI actions and the dialplan it’s not really possible to answer anything.

1 Like

Ok What logs I shuld give here.please suggest.

I want to tell many PJSIP and SIP users are able to make calls from CRM.

Logs not as useful in diagnosis as
. . .AMI actions and the dialplan. . .

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.