Zulu UC Mobile Username issues

(United Kingdom) #1


After hours of trying to get the mobile beta app to work, I have discovered that the app does not like usernames with a period in them. So, firstname.surname will not work but firstnamesurname will.

Is this known about and can it be fixed please?


(Tom Ray) #2

This isn’t email. Having . in your SIP user name is generally a bad idea and frowned on as it’s not really a format that is used or iirc, valid.

(United Kingdom) #3

Understand this is not email. But, this works perfectly fine on the desktop app and when your username is (by design) [email protected], it might as well be email.


(Tony Lewis - https://bit.ly/2SbDAyc) #4

Ya this sounds like a bug. Open up a support ticket.

(United Kingdom) #5

Thanks Tony- have you got a link to where I do that please?


(Tony Lewis - https://bit.ly/2SbDAyc) #6


(United Kingdom) #7

Thanks, will get that done in a bit.


(system) closed #8

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