Zulu drops all calls and sessions: TypeError: Cannot read property 'getVariable' of undefined

Commercial Modules Zulu
1

We starting using Zulu recently so people could easily work from home.

Several times per day, every user is disconnected from the server (any calls are dropped), and Zulu reconnects about 5 seconds later.

/var/log/asterisk/zulu_err.log shows:

2020-08-06 12:03 -07:00: TypeError: Cannot read property 'getVariable' of undefined
   at CallManager.blindTransferfn (/var/www/html/admin/modules/zulu/node/index.js:1:181192)
   at emitThree (events.js:136:13)
   at EventEmitter.emit (events.js:217:7)
   at _combinedTickCallback (internal/process/next_tick.js:138:11)
   at process._tickDomainCallback (internal/process/next_tick.js:218:9)

I’m not sure if that’s the cause or a symptom of the issue. For some of the affected users we also have Digium D60 phones on their desks. D60 phones do not lose their calls, but Zulu does.

Any thoughts?

2

This issue should be fixed in the latest stable version, what version are you using? 14.0.58.9 or 15.0.58.9 (in case of freepbx 15)

1 Like
3

I’m running 15.0.58.3.
Looks like 15.0.58.9 came out recently. I’ll give it a shot. Thanks!

4

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