I’ve been trying to figure out the issue for a while; still unsure if its my configuration or my network (might even be unrelated to freepbx). Any discussion or troubleshooting direction would be mighty helpful.
I have Zulu with a trial license (2 users) and am having trouble connecting with the desktop client, or creating a call with the UCP softphone widget (might be related issue?).
Zulu log on an attempt to log in through desktop client
~/zulu.log
April 14th 2020, 11:31:15 am - debug: Containers - Login - doLogin - 700 - freepbxbox.ca. - 8002 - true April 14th 2020, 11:31:15 am - debug: Actions - auth - login - 700 - freepbxbox.ca. - 8002 April 14th 2020, 11:31:15 am - debug: Reducers - app - AUTH_LOGIN_REQUEST April 14th 2020, 11:31:15 am - debug: WebSocketConnection - constructor - 0 April 14th 2020, 11:31:15 am - debug: PBXAccount - constructor - cd039e3c836f20a7930b45afdedc2d45e80fdda1 - 0 April 14th 2020, 11:31:15 am - debug: AccountManager - add - cd039e3c836f20a7930b45afdedc2d45e80fdda1 April 14th 2020, 11:31:15 am - debug: WebSocketConnection - connect April 14th 2020, 11:31:15 am - debug: WebSocketConnection - connect - Connecting to - wss://freepbxbox.ca.:8002/ April 14th 2020, 11:31:15 am - debug: PBXAccount - _onConnecting - cd039e3c836f20a7930b45afdedc2d45e80fdda1 April 14th 2020, 11:31:15 am - debug: Actions - pbxaccount - pbxAccountConnecting - cd039e3c836f20a7930b45afdedc2d45e80fdda1 April 14th 2020, 11:31:15 am - debug: Reducers - auth - PBXACCOUNT_CONNECTING April 14th 2020, 11:31:46 am - error: WebSocketConnection - connect - onerror - {"isTrusted":true} April 14th 2020, 11:31:46 am - error: PBXAccount - _onError - cd039e3c836f20a7930b45afdedc2d45e80fdda1 - Server unreachable April 14th 2020, 11:31:46 am - error: Actions - pbxaccount - pbxAccountError - cd039e3c836f20a7930b45afdedc2d45e80fdda1 - Server unreachable April 14th 2020, 11:31:46 am - debug: Reducers - auth - PBXACCOUNT_ERROR April 14th 2020, 11:31:46 am - error: Actions - auth - login - Server unreachable April 14th 2020, 11:31:46 am - debug: Reducers - app - AUTH_LOGIN_ERROR April 14th 2020, 11:31:46 am - debug: Reducers - auth - AUTH_LOGIN_ERROR April 14th 2020, 11:31:46 am - debug: WebSocketConnection - connect - onclose - {"isTrusted":true} April 14th 2020, 11:31:46 am - debug: PBXAccount - _onClosed - cd039e3c836f20a7930b45afdedc2d45e80fdda1 - true April 14th 2020, 11:31:46 am - debug: Actions - pbxaccount - pbxAccountClose - cd039e3c836f20a7930b45afdedc2d45e80fdda1 - - true April 14th 2020, 11:31:46 am - debug: Reducers - auth - PBXACCOUNT_CLOSE
I have followed Zulu 3 Installation Guide (cannot link as new user) and have rechecked these steps
I have tried calling between the test extensions on the UCP Zulu softphone widget, however it is forever hanging in a “Phone Status: Connecting to socket…” state - I am assuming its a similar reason why the desktop client will not let me log in as a user.
I will continue looking into alternatives and will update if I find my solution - but any ideas will surely help!