ZULU and Softphone

General Help
1

We wanted to buy Sangoma softphone, but we do have technical problem with the demo.

Softphone doesn’t ring, but we can do outgoing calal.

I see this error on asterix log.

Error 171060 ‘Unsupported transport (PJSIP_EUNSUPTRANSPORT)’ sending OPTIONS request to endpoint 90111

I try to call an extention that is in PJSIP, extention 111.

Someone have a clue on why popup is not working? We would like to buy it but it doesn’t work, Pre-sale are of no help and we are a small call center. So if someone could have an idee why it doesn’t work it would be appreciated.

2

Do we have to pay support to before we buy the package or is their will be support for it if we buy it?

3

When I open a ticket on the Zulu demo (2 licenses) it says a maintenance agreement is not required.

4

Commercial moduels which is what Zulu is comes with support for the first year for free on 25 year and included on 1 year license for the year the license is good for. After year 1 on 25 year modules you have to pay a yearly maint if you want support.

5

I saw this recently, and was solved by exiting Zulu, restarting Asterisk (fwconsole restart), then logging into Zulu again.

6

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