Zulu 3 - Client Can Not Access Server

General Help
1

I’ve followed the online wiki step by step starting with the server install and moving to the client. I have my certificate generated but when I log in as a zulu user I keep getting a Cannot access Server error. I checked the Zulu logfiles and see no attempts at login. Are there other logfiles I could check to see why my user can’t login?

2

asterisk -x “pjsip show transports”

Transport: <TransportId…> <BindAddress…>

Transport: 0.0.0.0-udp udp 0 0 0.0.0.0:5360
Transport: 0.0.0.0-ws ws 0 0 0.0.0.0:5060
Transport: 0.0.0.0-wss wss 0 0 0.0.0.0:5060

Does the fact that I’m using 5360 and 5060 cause an issue with my client not reaching the zulu server?

3

Do you allow access to port 8002?

4

Good question. Do I need these ports open even if I am local to the Zulu server?

5

I found the Zulu logfiles on my computer

September 26th 2018, 2:48:23 pm - error: WebSocketConnection - connect - onerror -
September 26th 2018, 2:48:23 pm - error: PBXAccount - _onError - aed2b003-63a6-4742-99f4-b70181b4244e - login.error.connection
September 26th 2018, 2:48:23 pm - error: Actions - pbxaccount - pbxAccountError - aed2b003-63a6-4742-99f4-b70181b4244e - login.error.connection
September 26th 2018, 2:48:23 pm - debug: Reducers - auth - PBXACCOUNT_ERROR
September 26th 2018, 2:48:23 pm - debug: avatars - type - PBXACCOUNT_ERROR
September 26th 2018, 2:48:23 pm - error: Actions - auth - loggin - login.error.connection
September 26th 2018, 2:48:23 pm - debug: Reducers - app - AUTH_LOGIN_ERROR
September 26th 2018, 2:48:23 pm - debug: Reducers - auth - AUTH_LOGIN_ERROR
September 26th 2018, 2:48:23 pm - debug: avatars - type - AUTH_LOGIN_ERROR
September 26th 2018, 2:48:23 pm - debug: WebSocketConnection - connect - onclose -
September 26th 2018, 2:48:23 pm - debug: PBXAccount - _onClosed - aed2b003-63a6-4742-99f4-b70181b4244e -
September 26th 2018, 2:48:23 pm - debug: Actions - pbxaccount - pbxAccountClose - aed2b003-63a6-4742-99f4-b70181b4244e -
September 26th 2018, 2:48:23 pm - debug: Reducers - auth - PBXACCOUNT_CLOSE
September 26th 2018, 2:48:23 pm - debug: avatars - type - PBXACCOUNT_CLOSE

6

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