Zulu 3.0.3 crashes on click to dial

Commercial Modules
1

When highlighting a phone number on a web page and selecting the Dial with Zulu, customer gets a Zulu stopped working box. The computer is a dell laptop windows 8.1.
Problem signature:
Problem Event Name: BEX64
Application Name: Zulu.exe
Application Version: 3.0.3.128
Application Timestamp: 5a9d90df
Fault Module Name: StackHash_b5a5
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: PCH_84_FROM_node+0x0000000000102851
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: b5a5
Additional Information 2: b5a52b638795d47144f18984e08cfc42
Additional Information 3: 90b9
Additional Information 4: 90b9fe276e0ae28dea96ad8bf5a0d0ad

2

Hi @ozarktech, in order to better assist you, can you please open a support ticket at support.sangoma.com so we can grab some additional information and try to determine what’s happening here.

3

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.