Hello! This is my first post here so I apologize in advance if this is not the appropriate category to post this question in.
I work in the IT department of my company and had the pleasure of setting up an asterisk server w/ FreePBX when we moved offices and installed a new T1 line / phone system.
Moving forward, we are looking into new CRM options for our sales force - with one of the requirements being integration with our phone system. I came across a nice looking CRM called ZOHO that seems to have support for Asterisk pbx servers as well as support for Elastix.
Installing and configuring the phone bridge seems pretty straightforward, and Zoho has informed me that using Freepbx instead of Elastix shouldn’t be an issue.
My question is this: Has anyone had any success configuring asterisk to work with the zoho phone bridge while also using FreePBX? Or perhaps a better question would be, if Zoho Phonebridge works with Asterisk and Asterisk with Elastix, will freepbx write over any configuration files added by Zoho Phonebridge to the PBX server? Or does FreePBX only touch files that it controls.