I have had the integration for Zoho CRM working for some time but the incoming POPUP never worked. I spent sometime today working on this. What I am getting is the URL generating correctly and it opens in the browser but the PBX address is missing. So I get something like this. However once I insert the PBX IP address at the front it works. So where do I define this and why is this not being picked up?
Thanks and that worked. If you review the Set Up details it is not clear this must be done. There is a screen shot but it is not discussed at all. Can I suggest this is updated. thanks