Yealink U series updates in EPM

We just got Yealink t43u for a customer, I can’t seem to get it to show up in EPM. I have purchased an upgrade for EPM to receive upgrade. When i run fwconsole ma updateall the epm just updates to the current version and does not download the upgraded version, and we don’t get the new models of Yealink T43U.

current version on the system is :
need to upgrade to :

If anyone can help me with this would be appreciated.

Hi @mgpatel123

Please PM me your deployment id to check if you are eligible for the EPM upgrade.


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