Yealink T27G firmware missing

(Jared Busch) #1

Just fixed a template in EPM for someone and noticed that the Yealink T27G has no firmware in 1.18 or 1.19.

But it is a supported model.

I do not have the customer’s portal account to open a commercial ticket. That is a huge failing of the ticket system for commercial modules…

(Lorne Gaetz) #2

Open a ticket at and I will process it.

(Jared Busch) #3



In the portal, there is a setup for “co owner” of a registered system

(Michael White) #5

Hi @sorvani let’s chat about this – I can get you set up so this is no longer an issue.

(Jared Busch) #6

Except, as a consultant I don’t want to be legally liable for something that I have no need of.

For some customers where I am more than a consultant, then yes that can make sense.

(system) closed #7

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