I’m new to endpoint manager and I was wondering how I can get the extension name (e.g. James) to show up on the LCD display of the phone whilst keeping the extension number in the line keys? I’m using Yealink phones. On my template, I have line label selected as extension.
These are the lines from the basefile that I think are relevant. In the web gui, the label option changes the display name underneath the date. I think its a config issue as the issue is persistent on a T41S and T42G. The photos shows I am trying to change the text beneath the date (201) to the users name through the EPM.
account.1.enable = line1Enable
account.1.label = line1Name
account.1.display_name = line1Name
account.1.auth_name = line1Ext
Any help would be appreciated.